Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

Book demo

Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

Providing call centres and customer service teams powerful engagement software

So you and your team can spend less time juggling systems, and more time serving your customers.

We help drive conversions and smarter customer experiences in your contact centre.

Improve customer experience, drive employee efficiency and benefit from full reporting and visibility across teams, campaigns, and communication channels.

MaxContact offers flexible software solutions that help you make the most of every customer engagement.

Whether you need Inbound, Outbound or Omnichannel solutions, you’re supported by our UK based team of industry experts, every step of the way.

Evolve your customer 
engagements. Get a demo now.

Our products

Customer engagement

Do it all with MaxContact

Omnichannel

One platform. Multiple channels. Let your teams and customers communicate their way, whether that’s voice, chat, SMS, social, WhatsApp or email.

Automated dialling means more customer conversations. Combine it with SMS and email for effective all-in-one outbound campaigns.

Inbound

Manage all your inbound channels in one platform, and design smarter IVRs for taking payments, getting customers to the right people faster and providing automated self-serve options. 

Our Customer Engagement Software helps you…

Giving you results to shout about

96%

of customers say MaxContact is easy to use

43%

average increase in sales revenue

35%

average increase in customer satisfaction

17%

average reduction in time taken to handle customer interactions

Join the growing number of brands using
MaxContact to make a difference

Why MaxContact?

Supported

100% UK-based support team and a team of in-house developers. With a 97% customer satisfaction rating you’ll be supported every step of the way.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits you and your business needs.

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy for you to get started as quickly as possible.

See MaxContact in action

Request a customised, no-obligation demo for you and your business and receive:

  • A quick 15-minute chat to discuss your business requirements
  • A 30-minute, free-of-charge demo with one of our experts
  • Insight into one of the fastest growing customer engagement platforms including pricing and availability