How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
Our free performance audit can help you unlock the full potential of your contact centre.
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Providing contact centre teams powerful omnichannel customer engagement software
So you and your team can spend less time juggling systems, and more time serving your customers.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
We help drive conversions and smarter customer experiences in your contact centre.
Improve customer experience, drive employee efficiency and benefit from full reporting and visibility across teams, campaigns, and communication channels.
MaxContact offers flexible software solutions that help you make the most of every customer engagement.
Whether you need Inbound, Outbound or Omnichannel solutions, you’re supported by our UK based team of industry experts, every step of the way.
Evolve your customer engagements. Get a demo now.
Request more information from MaxContact
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Our products
Customer engagement
Do it all with MaxContact
One platform. Multiple channels. Let your teams and customers communicate their way, whether that’s voice, chat, SMS, social, WhatsApp or email.
Automated dialling means more customer conversations. Combine it with SMS and email for effective all-in-one outbound campaigns.
Manage all your inbound channels in one platform, and design smarter IVRs for taking payments, getting customers to the right people faster and providing automated self-serve options.
Our Customer Engagement Software helps you…
Reach the right person, at the right time
Speak to the people you need to most with automated dialling and data segmentation tools. Predefined rules mean your contact centre teams are always focused on the right people at the right time.
Maximise customer engagement
Give your customers choice in how, where and when they communicate with you to maximise customer engagement and positive outcomes for your business.
Get insight that drives change
By understanding real-time and historic business, department, campaign, or individual performance, you can learn which contact strategies work best and where you’re falling short.
Make compliance easy
Use AI-powered speech analytics to ensure all your calls are handled properly and compliantly reducing the need for manual quality assurance checks.
Develop your teams
Let your team leaders monitor calls and web chats in real time. Give them the means to guide conversations and QA interactions on any channel.
Discover your full potential
Learn more about the power of MaxContact’s Customer Engagement Software by watching our on-demand demo.
MaxContact works harder for…
Debt collections teams
Compliant solutions that improve customer experience, increase repayment schedule adherance and optimise your teams’ time.
MaxContact works harder for…
Sales teams
Reach more prospects with smarter outbound dialling. Segment your customers live and dynamically to ensure the best leads are called.
MaxContact works harder for…
Customer service teams
Seamless interactions across channels and more personalised engagement.
Giving you results to shout about
of customers say MaxContact is easy to use
average increase in sales revenue
average increase in customer satisfaction
average reduction in time taken to handle customer interactions
Join the growing number of brands using
MaxContact to make a difference
Chirple had been using an on-premise dialler, which had worked for them for many years but was becoming increasingly inflexible. Additional challenges included problems working across multiple locations, an inability
CC33 needed a solution that could deliver bespoke, high level end-to-end solutions for their clients and future prospects. They came to MaxContact looking for a partner with extensive BPO experience and a way to bring their inbound and outbound communications together
APJ Solicitors were looking for a contact centre solution that could increase call volume, seamlessly manage multiple communication channels and boost their team’s efficiency. MaxContact were onboarded to support this with our omnichannel customer engagement software.
Why MaxContact?
Supported
100% UK-based support team and a team of in-house developers. With a 97% customer satisfaction rating you’ll be supported every step of the way.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits you and your business needs.
Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy for you to get started as quickly as possible.
See MaxContact in action
Request a customised, no-obligation demo for you and your business and receive:
- A quick 15-minute chat to discuss your business requirements
- A 30-minute, free-of-charge demo with one of our experts
- Insight into one of the fastest growing customer engagement platforms including pricing and availability
Request a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below, and book a slot with our customer engagement experts.