The Future In Contact Centre software!
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MaxContact Predictive Dialler
MaxContact is the complete cloud contact centre software solution to meet all your business needs, with clients ranging from 6 -1000+ seats, we cater for every industry sector. So if you are in financial services or a large BPO with lots of different campaigns, through to a new start up, we are the trusted experts that can help your business needs.
Our unique true predictive dialling algorithm has an average increase of live people connects of 34% over other similar products, we are happy to go head to head.
The reporting suite was built by contact centre people for contact centre people, useful easy to understand reports with unique statistics you won’t see anywhere else
Seamlessly integrated with your existing technology, including but not limited to your website, email platform and CRM
Real Business Intelligence!
When yesterday’s data isn’t good enough, you need to react to trends faster. Focusing on real-time information allows you to take action to what is happening in your business now. MaxContact wallboards and dashboards will empower your business to spot issues immediately. With our experience we have developed the most user-friendly, insightful dashboard on the market today.
MaxContact Dashboards allows you to present the most important call centre metrics in one place, automatically gathering and transforming complex data into simple information your teams can easily use to improve performance. Build dashboards for every level of the business, from team leaders, call centre managers to business owners or third party clients. With unlimited dashboard publishing you can be sure each campaign is focusing on the targets that matter.
Latest Case Studies
It’s not all about Software!
At MaxContact we know it is not just about the software, the company are one of the most important decision in choosing the right solution for you.
We focus as much on the wrap around services as we do on development and features of the product, so whether it is Compliance, Security, Scalability, integration or Support, you will know you have made the right decision by choosing MaxContact.