Script Triggered Emails & SMS
Automatically send follow-up emails or SMS based on call outcomes or agent actions - no manual effort required.
Script Triggered Emails & SMS
Send Bulk SMS
Send high-volume SMS campaigns for reminders, promotions, or updates with personalised messaging.
Send Bulk SMS
Outbound SMS & WhatsApp
Send personalised messages at scale via SMS and WhatsApp for reminders, updates, and engagement campaigns.
Outbound SMS & WhatsApp
WhatsApp Message Templates
Use pre-approved WhatsApp Business message templates for faster, compliant customer communication.
WhatsApp Message Templates
Send and Receive SMS
Manage SMS conversations in real-time alongside voice and other channels for seamless customer communication.
Send and Receive SMS
Send and Receive Emails
Manage customer emails within your contact centre platform - no switching between systems.
Send and Receive Emails
Send and Receive WhatsApp
Have two-way WhatsApp conversations with customers directly from your agent desktop.
Send and Receive WhatsApp
Live Chat
Add live chat to your website so customers can get instant help without picking up the phone.
Live Chat
Facebook Messaging
Connect with customers on Facebook Messenger and Instagram DMs - meet them where they already are.
Facebook Messaging