Automatically send follow-up emails or SMS based on call outcomes or agent actions - no manual effort required.

Send high-volume SMS campaigns for reminders, promotions, or updates with personalised messaging.

Send personalised messages at scale via SMS and WhatsApp for reminders, updates, and engagement campaigns.

Use pre-approved WhatsApp Business message templates for faster, compliant customer communication.

Manage SMS conversations in real-time alongside voice and other channels for seamless customer communication.

Manage customer emails within your contact centre platform - no switching between systems.

Have two-way WhatsApp conversations with customers directly from your agent desktop.

Add live chat to your website so customers can get instant help without picking up the phone.

Connect with customers on Facebook Messenger and Instagram DMs - meet them where they already are.