All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
We’re making smart conversations happen
Check for upcoming events or watch sessions on demand
Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
MaxContact provides customer contact centre software that helps contact centres across the UK to build smarter customer experiences. As a growing B2B brand – backed by private equity firm FPE Capital – we’re on an exciting journey. After over a decade in the industry working with software solutions that didn’t tick all the boxes for our clients, we developed our own SaaS platform and launched MaxContact. We’ve experienced strong year on year growth and have exciting, ambitious plans to grow our business and the opportunities for our team in the next three years and beyond.
With 60+ staff, this is a time of growth for the company, especially in the technology teams.
MaxContact is driven, and we want to become the challenger in a robust and mature marketplace, and to do that, we need to be agile and innovative.
As a small growing company, you will be part of the team, everyone has a voice, and we make this work together. We regularly provide feedback and brainstorming sessions, and we don’t enforce hierarchy; it is “us”, not “them”, and there is no red tape, agility is key.
Our ideal candidate will have a proven track record in designing, implementing and operating technology at pace. In addition, we want someone with a solid understanding of what it takes to design and deliver scalable, distributed, cloud-based systems in a highly available and sustainable manner.
This role will equally need to influence wider engineering and product teams on operational best practice and technology choice ensuring customer uptime and sustainability are at the forefront of all decisions. A certain level of business acumen; understanding on when to push back and question technology choice and decisions, coupled with the ability to understand and implement against business technology strategy.
We embrace the core of DevOps at MaxContact and our team have full accountability and autonomy over our product operational and release lifecycles.
Thank you for your interest!
We look forward to hearing from you and will be excited to welcome the newest member of the MaxContact Team!
Due to high interest in the position, we may not be able to reply to all candidates and if you have not heard back within 14 days we regret that you were not successful in this application. We wish you the very best of luck in your job search. Please note, that new employees will be required to undergo a background check during the first few months of employment.
Everything you need to know to improve customer engagement in your business
Get free insight, research, expert interviews shared in your inbox every month.