Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Free Audit

Our free performance audit can help you unlock the full potential of your contact centre.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Making conversations happen with outbound dialling

Forget the days gone by when basic dialling software was abused by scrupulous PPI companies. Outbound dialling software powers some of the most advanced and intelligent communication processes for organisations of all sizes.

In this short outbound dialler guide, you will discover:

  • What are outbound diallers?
  • What are the different outbound dialling strategies?
  • The most common outbound dialling KPIs to measure
  • The top use cases for outbound diallers in UK businesses