Spokn AI

AI Speech Analytics to understand the 'why' behind every call

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Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

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- Sales

- Customer Experience

- Support

- Employee Experience

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Solutions > Use Cases > Sales

MaxContact for Sales

Engagement software that makes selling straightforward

Powerful tools for contacting customers, winning business and exceeding customer expectations.

Learn, refine, improve – and increase conversions.

Save time with automated outbound dialling.

Manage all customer communications from a single platform.

For sales leaders

For sales people

Leading sales team that achieve

Complete visibility of team, business and campaign performance

Get the full picture with real-time and historical performance data. Identify your best-converting campaigns and most successful salespeople. Get a deeper understanding of what’s working and what’s not.

Clear a path to better performance

With powerful automated dialling, you define the data targeting rules, priorities and criteria. Helping you connect your sales people to the right customers at the right time.

Never miss a customer contact

Create new leads and assign callbacks with the click of a button. Integrate MaxContact with your CRM so your data is always up-to-date.

No more juggling

Let customers interact in the way they want, with calling, web chat, SMS, social and email. Appoint your teams for each channel, and monitor speed of response and query resolution rates.

Find best practice and stick to it

Identify the journeys, pathways, scripts and follow-ups that really work. Comprehensive reporting and analytics let you find best practice and repeat it.

Supporting your sales success

Smarter outbound dialling

Remove manual work from outbound dialling, and focus on the contacts most likely to convert. Prioritise data easily to drive better results.

Make every enquiry count

SMS, WhatsApp, calls, emails, or Facebook – manage all inbound interactions in one platform. Support your team with approved scripts, so they ask the right questions and increase conversions.

Straightforward lead creation

Create new leads and assign callbacks with the click of a button. Integrate MaxContact with your CRM so your data is always up-to-date.

No more juggling

MaxContact connects your internal systems and reduces the need to toggle between platforms, making work life simpler and more productive.

Measure performance in real time

Continual monitoring keeps you on top of SLAs and targets. Reports and analytics drive continual improvement.

Core solutions

Omnichannel

Omnichannel software

From voice to web chat, handle sales enquiries more efficiently. Pre-configured scripts and tightly honed messaging let you respond quickly to customers needs, whatever the channel.

Make outbound easier

Automated dialling software

Reach more customers with less effort. Let automated dialling do the hard work and give your team more time to talk.

Outbound and inbound campaign management

Your teams do a little bit of everything? No problem. Prioritise inbound calls and interactions, but switch to outbound in an instant.

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

Features that deliver

To see how MaxContact’s engagement platform can help your business, request your customised demo.

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