Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Become our Partner

Drive growth for you and your clients with MaxContact’s feature-packed customer engagement platform, made for contact centre and customer-facing teams.

There’s a better choice for your customers

Support your customer’s contact centre teams in a better way. Partner with MaxContact to give your customers a solution built specifically for their contact centre requirements, and you a partner that works with you as part of your team.

Our platform is designed for outbound contact centre teams, allowing them to effectively and efficiently contact their customers whilst improving their customer experience.

Become a MaxContact Partner

Earn a minimum referral fee of 15% and up to 18% for every new client you introduce to MaxContact. We’ll partner with you on any opportunities for ten users and over.

As a reseller partner, you’ll take on more ownership of the sales process whilst our team of experts is on hand to help with demo and solution sizing. We offer you between 25% – 35% margin on every customer you work with us to secure.

 

We make complex and bespoke easy

We have a proven track record dealing with complex requirements and bespoke integrations. So, if your client has a unique use case, we can adapt with the help of our In-house development function. 

Female call centre employee managing omnichannel communications using MaxContact's Omnichannel Engagement Platform

You have the best team in the business 

We do what we say and when. We’ll support you through your sales engagement, onboarding of your client and during the in-life management of your customer, and our tech support team work as an extension of your team. 

MaxContact Training Team showing their customer engagement platform during a customer demo

Advanced customer engagement platform made for contact centres  

Not all contact centre platforms are created equal. We’ve got full control over every aspect of our platform. So, if you need a new feature to win a new client, we’re all ears. 

Hassel free security and compliance

We tick all the boxes. From ISO 27001, Ofcom compliant to PCI-DSS level 1 and adhere to GDPR regulations. 

What do our partners get?Referral PartnerReseller Partner
Margin/referral fee15 – 18% of the MRR 25 – 35% margin 
Co-branded product marketing collateral✔️✔️
Bi-annual marketing roundtable✖️✔️
Co-branded Email & Social templates✔️✔️
Bespoke Demo Platform✖️✔️
Pre-sales / Demo support✔️✔️
Special bid pricing✖️✔️
Sales  Training✔️✔️
Pre-sales Training✖️✔️
Dedicated partner account manager✖️✔️
Product roadmap development roundtable✔️✔️

Our Contact Centre Platform

We're here to do things differently.

At MaxContact, we pride ourselves on having the right credentials and certifications to deliver outstanding results. Our team has a wealth of industry experience and have undergone rigorous training to deliver best practices in the industry. With MaxContact, you can be assured of partnering with experts who will drive the success of your business.

 

 

Gartner Speech Analytics Report 2023

Top CCaaS vendors – CX Today 2023

Top CCaaS vendors – Call Centre Helper 2023

Rated 4.75/5 on Trustpilot

ISO 27001 9001 Cyber Essentials Plus PCI

Featured in Top CCaaS Vendors for 2023

The Top CCaaS Vendors for 2023/2024

Who should partner with us?

Industry specialists

If you work as a consultant or advisor in the industry and you’d recommend MaxContact to your client, you can earn a commission for every referral.  

Technology partners

Use APIs to integrate with the MaxContact platform to extend your capabilities for your customer.  

Our accreditations

Find out how to become a partner today

Related Blogs

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Optimising Outbound Campaigns with MaxContact CCaaS: A Partner’s Guide  

Outbound campaigns are an integral part of any company’s marketing and sales strategy. They can also be used for other reasons, such as after sales service, market research, collecting payments, confirming appointments and a host of other ways outbound features can transform customer experience.  In essence, an outbound campaign involves a business actively contacting potential…

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21 Mar, 2024

Beyond basic call routing: Why UCaaS isn’t enough for complex contact centres 

Unified communication platforms have revolutionised internal communications and collaboration but are too limited for contact centres  Long before the pandemic, Unified Communications as a Service (UCaaS) platforms became the communication tool for businesses across industries and sectors. Today, the global UCaaS market is worth around US$36 billion and is projected to almost treble by 2032.  …

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