All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
On-demand demo
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
We’re making smart conversations happen
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Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
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Automated Dialling
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Achieve your goals
Speak to clients more often. Text them reminders. Offer self-serve. Give your customers choice and watch collection rates soar.
Use effective targeting to reach the right people at the time
Give your customers choice
Measure impact and use insight to improve
For agents
For managers
Make life easier for credit & collection teams
Processes you can rely on
Let MaxContact take the strain. Automatically dial contacts. Follow predetermined workflows. Send reminders by SMS, WhatsApp or email with payment links.
Get hold of the people you need
Focus your efforts by prioritising the right contacts at the right times of day. Talk to more people and collect more revenue.
Flex your approach
If your customers prefer not to talk on the phone, send SMS reminders instead. With MaxContact, you can tailor your approach for better results.
Understand and improve
Insight drives innovation. MaxContact provides an in-depth overview of your live and historical performance. Dive into the stats that matter, from collections totals to time spent on calls.
Steering credit & collection performance
Target priority customers at times that suit them
Maximise collection rates using advanced data segmentation, and target the right people at the right time.
See collection rates by team member and department
Monitor collection rates by team or individual, and better identify the strategies that work.
Encourage self-serve with automated communications
Automate payments with self-serve options providing customers choice and improving satisfaction.
Identify vulnerable customers
Identify vulnerable customers early and stay compliant throughout the collections process.
Core solutions
Secure Payment Solutions
Set up PCI-DSS compliant payment phone lines, take secure assisted payments, add the ability to pay online by link and automate payment workflows.
Omnichannel engagement platform
Use a range of channels and give your customers choice. Get a range of powerful features in one platform.
Outbound and inbound interaction management
If your teams do a little bit of everything, no problem. Prioritise inbound calls and interactions, and when there’s nothing to action, your team can be proactively dialling customers.
MaxContact's staff are experienced in technology, compliance, security and the industry as a whole.
Why you should work with us
Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.
Supported
100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.
Features that deliver
To see how MaxContact’s engagement centre software can connect communications for your business, request your customised demo.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
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