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Speak to clients more often. Text them reminders. Offer self-serve. Give your customers choice and watch collection rates soar.
Use effective targeting to reach the right people at the time
Give your customers choice
Measure impact and use insight to improve
For agents
For managers
Make life easier for credit & collection teams
Let MaxContact take the strain. Automatically dial contacts. Follow predetermined workflows. Send reminders by SMS, WhatsApp or email with payment links.
Focus your efforts by prioritising the right contacts at the right times of day. Talk to more people and collect more revenue.
If your customers prefer not to talk on the phone, send SMS reminders instead. With MaxContact, you can tailor your approach for better results.
Insight drives innovation. MaxContact provides an in-depth overview of your live and historical performance. Dive into the stats that matter, from collections totals to time spent on calls.
Steering credit & collection performance
Maximise collection rates using advanced data segmentation, and target the right people at the right time.
Monitor collection rates by team or individual, and better identify the strategies that work.
Automate payments with self-serve options providing customers choice and improving satisfaction.
Identify vulnerable customers early and stay compliant throughout the collections process.
Secure Payment Solutions
Set up PCI-DSS compliant payment phone lines, take secure assisted payments, add the ability to pay online by link and automate payment workflows.
Omnichannel engagement platform
Use a range of channels and give your customers choice. Get a range of powerful features in one platform.
Outbound and inbound interaction management
If your teams do a little bit of everything, no problem. Prioritise inbound calls and interactions, and when there’s nothing to action, your team can be proactively dialling customers.
Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.
Supported
100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.
To see how MaxContact’s engagement centre software can connect communications for your business, request your customised demo.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
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