Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

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Find out how MaxContact helps businesses like yours.


We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

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A community for leaders to connect and share knowledge to achieve contact centre excellence.

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Our Platform > Getting started

It’s easy to get started with MaxContact

Your dedicated team will be there for you, to make sure you can get started with confidence.

Getting started

We know the thought of switching to a new platform can feel overwhelming. We make it easy for you at every step and adapt our platform to meet all your needs.

Discover, See, Test.

See how MaxContact could work for your organisation. Arrange a 15-minute discovery session with our customer engagement specialists and we’ll tailor a full platform demonstration for you.

If you like what you see (we’re pretty sure you will), our team design your solution and service to suit your business needs or set up your team with a proof of concept to try before you buy.

Getting started

Designed for your needs

Your dedicated technical manager works with your operational and technical teams to scope your solution, understanding the needs of your business and any technical requirements. You can be certain your solution does exactly what you want.

Built to work

It’s important for us to take the time to understand your teams and the current processes that you’re working to – so we can ensure your solution is built to work hard for you. We dedicate technical implementation managers to build and configure your solution. They’re your main point of contact throughout the project and onboarding process and manage your testing and go live for the platform.

Built to work

Free training, forever

Your trainers and teams get full training, for free, forever. Our training team works directly with you, using your new solution over a series of sessions and provides helpful guides accessible in the MaxContact Knowledgebase. If more training is required, no problem.

Ongoing support

Ongoing access to our training team

On-demand knowledge base

Regular service reviews

New product features – every two weeks

We added 54 new features and made 400 improvements in the last year alone.

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Find out more about how MaxContact can help your business.

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