Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

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Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

Our Platform > Getting started

It’s easy to get started with MaxContact

Your dedicated team will be there for you, to make sure you can get started with confidence.

Getting started

We know the thought of switching to a new platform can feel overwhelming. We make it easy for you at every step and adapt our platform to meet all your needs.

Discover, See, Test.

See how MaxContact could work for your organisation. Arrange a 15-minute discovery session with our customer engagement specialists and we’ll tailor a full platform demonstration for you.

If you like what you see (we’re pretty sure you will), our team design your solution and service to suit your business needs or set up your team with a proof of concept to try before you buy.

Getting started

Designed for your needs

Your dedicated technical manager works with your operational and technical teams to scope your solution, understanding the needs of your business and any technical requirements. You can be certain your solution does exactly what you want.

Built to work

It’s important for us to take the time to understand your teams and the current processes that you’re working to – so we can ensure your solution is built to work hard for you. We dedicate technical implementation managers to build and configure your solution. They’re your main point of contact throughout the project and onboarding process and manage your testing and go live for the platform.

Built to work

Free training, forever

Your trainers and teams get full training, for free, forever. Our training team works directly with you, using your new solution over a series of sessions and provides helpful guides accessible in the MaxContact Knowledgebase. If more training is required, no problem.

Ongoing support

Ongoing access to our training team

On-demand knowledge base

Regular service reviews

New product features – every two weeks

We added 54 new features and made 400 improvements in the last year alone.

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Find out more about how MaxContact can help your business.