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Reach more people and Improve efficiency of outbound communication teams
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Drive efficiency with automation and omnichannel
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Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
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Speak to the right people, at the right time, with less effort using our advanced automated dialling feature – included as standard with MaxContact.
increase in number of calls made when compared to manual dialling
Spend 2–3 times longer speaking to actual people compared to manual dialling
Automated dialling with MaxContact
Chirple had been using an on-premise dialler, which had worked for them for many years but was becoming increasingly inflexible. Additional challenges included problems working across multiple locations, an inability
CC33 needed a solution that could deliver bespoke, high level end-to-end solutions for their clients and future prospects. They came to MaxContact looking for a partner with extensive BPO experience and a way to bring their inbound and outbound communications together
APJ Solicitors were looking for a contact centre solution that could increase call volume, seamlessly manage multiple communication channels and boost their team’s efficiency. MaxContact were onboarded to support this with our omnichannel customer engagement software.
How can MaxContact’s outbound dialling software help you?
Sales and telesales are tough. Make a hard job easier using call dialling software. Automatically dial more of the people you want, when you want, without wasting time waiting to hit voicemails. Prioritising data and developing contact strategies has never been easier.
Speak to the right customers at the right time, whether it’s a sales call, a follow-up or a request for payment. Automated dialling means less effort for better results. Win-win, you might say.
Get the best results for your clients’ needs with one of the fastest predictive diallers on the market. It helps you maintain data security, integrity and makes zero dropped calls achievable.
Recover outstanding debt without the legwork. Segment data and prioritise calls to make the most of your time.
What are the different dialling methods?
Call centres are busy, high-energy environments, and with staff retention being at an all time low, positive employment experiences have never been more important.
Discover how MaxContact’s outbound engagement platform can help you.
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