How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Dialler systems for contact centres
If you are looking to streamline your call centre operations and boost sales productivity, our cutting-edge dialler software empowers your sales teams to make more outbound calls, connect with more leads, and close more deals.
Our feature-rich dialler automatically dials phone numbers, eliminating the time-consuming process of manual dialling for your sales reps. This allows them to focus on what they do best: building relationships and converting leads into customers.
In addition to saving time, our dialler software offers a range of features designed to improve customer experience. Predictive dialling anticipates available agents, ensuring customers are connected to a live representative quickly and efficiently. Call routing ensures calls are directed to the most suitable sales rep based on customer information and sales team expertise.
Our dialler integrates seamlessly with popular CRM systems, allowing for effortless data management and call logging. This empowers your sales teams to personalise interactions and provide exceptional customer service.
Whether you’re looking for an automatic dialler for cold calling campaigns or a predictive dialler to optimise your outbound call centre, our dialler solution offers the flexibility and functionality to meet your specific needs.
Built for contact centres, by contact centre experts
Outbound calling, minus the misdials
Forget manual phone number dialling. Auto-dialling is the fast, error-free way to more (and more successful) customer contacts.
More talk, fewer voicemails
Say goodbye to voicemail! Use Answer Machine Detection (AMD) to reduce time lost to voicemail.
Blend outbound and inbound
If you want your teams to handle both inbound and outbound conversations. Our undroppable, blended functionality ensure its seamless and you remain compliant.
Compliance with every contact
We all want to do the right thing. We make sure you always meet ICO and Ofcom guidelines, whether you’re contacting businesses or calling the general public.
96%
96% of customers say MaxContact is easy to use
3x
Spend 2–3 times longer speaking to actual people compared to manual dialling
43%
Average increase in sales revenue
Boost profits & productivity with our cloud dialler
Provide a better customer experience
| Reach the right customers faster and improve satisfaction with targeted calling campaigns. Whether it’s a sales call, a follow-up or a request for payment – automated dialling is win-win for customer experience. |
Are you a BPO? Get the best results for your clients
| Our phone dialler helps BPOs achieve faster results with industry-leading speed and efficiency. Empower your agents to handle more calls with automated dialling and streamlined call management. Flawless data security, zero dropped calls, risk-free campaigns. |
Boost debt recovery rates
Our dialler software automates follow-up calls, freeing your agents for complex cases. Segment debtor data to prioritise high-value collections and maximise debt resolution rates. Recover debt faster with effortless dialling and intelligent data management.
Automate outbound calls, simplify sales
Supercharge your sales team; eliminate time-consuming dialling and connect with more qualified leads faster with auto diallers. Focus your efforts on high-potential leads by prioritising your contact list based on your sales strategy. Spend less time managing call lists and more time closing deals with our user-friendly dialler system.
Since using MaxContact, we’ve increased the contact we have with our customers, which has been massive. When you’re sourcing leads, you want to make sure your contact ratio is as high as possible, so that’s been a huge positive for us.
Mark Thomas, CEO, Compare My Insurance
See MaxContact's dialler system in action
In just 30 minutes you will see how you can:
- Set up new campaigns and teams in minutes
- Prioritise the right contact, at the right time
- Create and edit complex, branching logic scripts
- Automate post-interaction actions based on call outcomes
- Use Bulk SMS, one to one SMS, email and WhatsApp
Download the outbound engagement software brochure
Discover how MaxContact’s dialler platform can help you.
Download Outbound customer engagement brochure
To find out more about MaxContact’s outbound customer engagement platform. Fill in your details below and we’ll email you a copy right away.
