How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
- AI Conversation Intelligence
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Full functionality for your team, no matter where they are
Your team can work anywhere, without compromising functionality or quality
Deliver the same level of customer experience and give your team the full functionality, no matter where they need to work from.
Functionality for your Teams
Any device, accessible via web browser, softphone and no physical handsets.
Visibility for Management
Monitoring and maintenance, full visibility regardless of where your teams are located.
Supported by our team of experts
Our team is always available to support your team, with experience in the industry, specialist expertise in development and delivering outstanding customer service.
Set your standards with bespoke SLAs
We work with you using the ITIL framework to ensure your service level meets your expectations. ITIL is the benchmark to deliver software as a service and can help you to manage risk and build a stable environment flexible enough to grow and scale.