Industry Solutions That Make All The Difference
Our solutions are used in a wide range of industries.
See how MaxContact can make the difference to your business.
Features You Will Love
MaxContact is a feature rich contact centre platform that provides you will all the tools you need within a single interface. With our in house development team we build features that work as expected and are unique to our platform.
Feature Rich
With our own in house development team, you can be sure your business will have the features it requires now and in the future.
Alerts
Never miss important information again, with Customisable alerts receive advanced notifications so you can proactively react.
Scripting
Powerful, Customisable scripting with decision tree logic, guiding users through your end to end processes.
Targeting
Create custom campaign targets to allow management to drive performance within your business.
Real Time Dashboards
Giving you real time data insight, turning complex data into meaningful answers.
Auditing
Complete visibility of changes made, giving your business ownership for security and compliance.
Permissions
With Granular level permissions, you can give your staff restrictions on what they are able to access.
Custom Reports
Build your own custom reports and dashboards with open architecture and report builder.
Case Study
“We have Worked with MaxContact for years, they have always been there to help I can’t recommend them enough”.
Paul Taylor, Head of Telesales
Never Miss A Beat
Keep contact centre agents happy post-pandemic with WFH opportunities
It’s not what customers say – it’s the way they say it. Speech analytics for your contact centre
How to build a true customer first approach and prove it – free ebook download
Security in your hybrid-working contact centre – free ebook download
CX. DT and your customers in 2021 – free eBook download
