MaxContact - Your Complete Contact Centre Solution

Welcome to Maxcontact

Home to over 100 million interactions every month.

MaxContact has become one of the fastest growing contact centre specialists in the UK, going from strength to strength. We are so confident we can provide a better overall solution that we offer free trials and currently have a 97% uptake rate against existing solutions.

Give us a call to discuss your free trial

Inbound

With a drag and drop IVR designer, easily create custom routes

Omni

We have helped 100’s of companies converge millions of interactions into one place

Outbound

With our true predictive algorithm, improve agent performance

Workforce Management

Accurately forecasts your
exact workforce
requirements

Industry Solutions That Make All The Difference

Our solutions are used in a wide range of industries.
See how Max can make the difference to your business.

Features You Will Love

MaxContact is a feature rich contact centre platform that provides you will all the tools you need within a single interface. With our in house development team we build features that work as expected and are unique to our platform.

Feature Rich

With our own in house development team, you can be sure your business will have the features it requires now and in the future.

Alerts

Never miss important information again, with Customisable alerts receive advanced notifications so you can proactively react.

Scripting

Powerful, Customisable scripting with decision tree logic, guiding users through your end to end processes.

Targeting

Create custom campaign targets to allow management to drive performance within your business.

Real Time Dashboards

Giving you real time data insight, turning complex data into meaningful answers.

Auditing

Complete visibility of changes made, giving your business ownership for security and compliance.

Permissions

With Granular level permissions, you can give your staff restrictions on what they are able to access.

Custom Reports

Build your own custom reports and dashboards with open architecture and report builder.

How You Benefit

Our software can help you grow from strength to strength. Here are just a few of the amazing results your business can benefit from. Check out some of our amazing features.

43 %

Increase in Sales
Performance

98 %

Customer
Satisfaction

29 %

Increase in
Conversion

Case Study

Utilita were using an on-premises dialler solution for several years. This initially worked well for them, however over time they faced numerous challenges with their existing solution. Find out how Max Contact helped them overcome their problems.

utilita-white

“We have Worked with MaxContact for years, they have always been there to help I can’t recommend them enough”.

Paul Taylor, Head of Telesales

Never Miss A Beat

United Kingdom

PHONE 0330 159 6570

ADDRESS City View House, 5 Union Street,
Manchester, M12 4JD

EMAIL info@maxcontact.com

Australia

PHONE 0753294785

ADDRESS P.O. Box 627, Mooloolaba, Queensland 4557

Send Us A Message!

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© Copyright - Trivoni Software Ltd, Registered Address City View House, 5 Union Street, Manchester, M12 4JD Company Registration Number 09816677 VAT Number 224522144  

 

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