Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Free Audit

Our free performance audit can help you unlock the full potential of your contact centre.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Solutions > Industries > Public Sector

Contact Centre Software for the Public Sector

Overcome demand and drive exceptional customer experiences


Empower your team to overcome the challenges of high call volumes, complex enquiries, and outdated technology. Improve data security, staffing efficiencies and streamline operations with MaxContact’s contact centre software.

Omnichannel functionality across voice, chat, email, and social media

Empower agents to deliver improved customer experiences

Flexibility and scalability to meet demand

How MaxContact Supports Public Sector Contact Centres

Solutions that work hard for you

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

Features that deliver

To see how MaxContact’s engagement centre platform can connect communications for your business, request your customised demo today.

Request a demo