All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
On-demand demo
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
We’re making smart conversations happen
Check for upcoming events or watch sessions on demand
Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
Featured
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Automated Dialling
Outbound that delivers
Your team’s time is your costliest asset, so maximise it by intelligently routing or automating your outbound customer engagements.
Slash the time on wasted calls with automated call dialling and reach more people with SMS reminders, emails or WhatsApp. Create the right outbound strategy for every customer.
Automated call dialling
Dial your way
Set campaigns and teams up the way you want, whether that’s predictive, progressive or preview dialling – or a combination of all three. Benefit from one of the fastest, most compliant solution on the market today.
Have more conversations
Have more conversations that matter. Our smart predictive dialling algorithm with Answer Machine Detection (AMD) analyses calls to detect voicemails before connecting your team, so there’s less wasted time and more conversations – every day.
Stay ICO & Ofcom compliant
We’ve made balancing productivity and compliance easy. MaxContact takes care of compliance, and gives you the tools you need to hit zero dropped calls and maximise ROI.
Prioritise data easily
Advanced data segmentation lets you get to more of the customers you want, more of the time. Prioritise the most promising contacts. Use data-driven insights to drive better results. Automatically manage data strategies.
Scripting & Workflows
Create complex scripts
Nail the messaging – every time. Change scripts in a moment with drag and drop tools. Create journeys with branching logic. Always capture the information you need. And don’t worry, MaxContact validates every data entry.
Design winning workflows
Design more effective workflows and customer journeys. Automate email and SMS follow-ups, or bring another team on board. You’ve got complete freedom to create, learn, adapt and automate your journeys and increase your team’s efficiency.
Outbound digital channels
Outbound that offers more
To see how MaxContact can make your outbound communications better, request your customised demo now.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Integrate existing software
From payments to CRM to accounting, we link to the world’s leading business applications. And with our in-house development team, we can create custom connections too.
Combine inbound and outbound engagement with ease
Manage inbound and outbound calls from the same platform. Set diallers to react to the rise and fall of inbound call volumes, maximising productivity while ensuring every customer can be given the time their enquiry needs.
Compliant & Secure
MaxContact is ISO27001 certified so you can be sure we keep your and your customer’s data safe and compliant. Our SaaS application is housed in Microsoft Azure offering the highest security and compliance credentials.
Want to know more?
Download our outbound customer engagement brochure to find out more about what we do.
Download Outbound customer engagement brochure
To find out more about MaxContact’s outbound customer engagement platform. Fill in your details below and we’ll email you a copy right away.
