Industries

How MaxContact can help you get ahead in your sector

- BPO Industries

- Communications

- Financial Services

- Utilities

- Retail

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Resources

How MaxContact can help you get ahead in your sector

- Blog & Insights

- Brochures & Research

- Webinars & Events

- Customer Stories

Free Audit

Our free performance audit can help you unlock the full potential of your contact centre.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Outbound customer engagement

Simplify your call centre operations and boost productivity with our outbound software

Easily prioritise data for better campaign performance

Integrate with existing CRM or Debt Collection software

Increase team efficiency with automated dialling

Supercharge sales and debt collection rates

Boost contact and conversion rates with AI and automation

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Outbound customer engagement solutions built by call centre experts

90%

Successful Answer Machine Detection freeing up agents time

2-3 times

More agent productivity per hour

300%

Increase in outbound customer contact rates

Transform your call centre with our outbound software

Supercharge sales and debt collection rates

Filled with simple and effective tools to help take the manual work out of your contact centre teams, our outbound dialler platform’s intuitive features help you contact the right people, at the right time, through their preferred channel.

Have more conversations that matter

Our smart predictive dialling algorithm has AMD, which analyses calls to detect voicemails before connecting your team, which means less wasted time and more conversations – every day.

Remain Ofcom compliant as you scale

You don’t need to worry about balancing increasing productivity with remaining compliant. Our platform takes care of it for you. We give you tools to ensure that your campaigns have zero dropped calls without impacting your ROI.

Outbound engagement features

Outbound that offers more

Adopt the right contact strategy for every single customer through the power of AI, automation, and a tonne of powerful contact centre features. Find out how MaxContact can improve your outbound communications.

See MaxContact in action

In just 30 minutes you will see how you can:

  • Set up new campaigns and teams in minutes
  • Prioritise the right contact, at the right time
  • Create and edit complex, branching logic scripts
  • Automate post-interaction actions based on call outcomes
  • Use Bulk SMS, one to one SMS, email and WhatsApp
Request a demo

Explore all call centre solutions

Omnichannel

All your communications in one place.

Analytics, AI & Optimisation

Make better decisions – faster – with AI-powered insights.

Inbound

Customers want fast and efficient service. We help you deliver it.

Read more about outbound engagement