Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

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Serve customers faster and more efficiently

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Make omnichannel easy for your teams

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Our products > Outbound

Outbound that delivers

Your team’s time is your costliest asset, so maximise it by intelligently routing or automating your outbound customer engagements.

Slash the time on wasted calls with automated call dialling and reach more people with SMS reminders, emails or WhatsApp. Create the right outbound strategy for every customer.

Automated call dialling

Scripting & Workflows

Create complex scripts

Create complex scripts

Nail the messaging – every time. Change scripts in a moment with drag and drop tools. Create journeys with branching logic. Always capture the information you need. And don’t worry, MaxContact validates every data entry.

Design winning workflows

Design winning workflows

Design more effective workflows and customer journeys. Automate email and SMS follow-ups, or bring another team on board. You’ve got complete freedom to create, learn, adapt and automate your journeys and increase your team’s efficiency.

Outbound digital channels

SMS

Use SMS to drum up interest, engage call-shy customers and send reminders.

Email

Send templated and personalised outbound emails. 

Whatsapp

Send outbound WhatsApp messages to your prospects and customers.

Outbound that offers more

To see how MaxContact can make your outbound communications better, request your customised demo now.

Integrate existing software

From payments to CRM to accounting, we link to the world’s leading business applications. And with our in-house development team, we can create custom connections too.

Microsoft Dynamics
Salesforce

Combine inbound and outbound engagement with ease

Manage inbound and outbound calls from the same platform. Set diallers to react to the rise and fall of inbound call volumes, maximising productivity while ensuring every customer can be given the time their enquiry needs.

 

Combine Inbound and outbound engagement with ease

Compliant & Secure

​​MaxContact is ISO27001 certified so you can be sure we keep your and your customer’s data safe and compliant. Our SaaS application is housed in Microsoft Azure offering the highest security and compliance credentials.

Want to know more?

Download our outbound customer engagement brochure to find out more about what we do.

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

See Outbound in action

Request a customised demo for you and your business.