Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

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Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

Outbound Engagement Software that offers more

Maximise your teams’ time with automated call dialling and reach more people with SMS, email and WhatsApp.

We understand that for contact centres and customer service teams, a ‘one-size-fits-all’ approach doesn’t always work. Our outbound engagement software helps you tailor your approach, and adopt the right strategy for every single customer.

With intelligent call routing, automation and canned responses – your teams can spend less time juggling systems, and more time on quality outbound customer engagements.

Book a personalised demo

Our team of experts are on hand to give you a free-of-charge, no-obligation, personalised demo so you can see the power of MaxContact.

Download Brochure

Discover more about our outbound solutions and the benefits they can provide your business.

Benefits of MaxContact’s Outbound Dialler

Giving you results to shout about

96%

of customers say MaxContact is easy to use

23%

Average reduction of AHT

43%

average increase in sales revenue

35%

average increase in customer satisfaction

To see how MaxContact can make your outbound communications better, request your customised demo now.

Elevate your outbound digital channels

Why you should work with us

Supported

100% UK-based support team and a team of in-house developers. With a 97% customer satisfaction rating you’ll be supported every step of the way.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits you and your business needs.

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy for you to get started as quickly as possible.

Integrate existing software

From payments to CRM to accounting, we link to the world’s leading business applications. And with our in-house development team, we can create custom connections too.

Microsoft Dynamics
Salesforce

Combine inbound and outbound engagement with ease

Manage inbound and outbound calls from the same platform. Set diallers to react to the rise and fall of inbound call volumes, maximising productivity while ensuring every customer can be given the time their enquiry needs.

 

Combine Inbound and outbound engagement with ease

Want to know more?

Download our outbound customer engagement brochure to find out more about what we do.

Improve employee retention

Call centres are busy, high-energy environments, and with staff retention and wellbeing at an all time low, positive employment experiences have never been more important.

Our engagement software has the ability to prompt your team members with non-intrusive wellness reminders to ensure they are looking after themselves, as well as your customers.

See Outbound in action

Request a customised, no-obligation demo for you and your business and receive:

  • A quick 15 minute chat to discuss your business requirements
  • A 30 minute, free-of-charge demo with one of our experts
  • Discover pricing, availability and insight into one of the fastest growing omnichannel engagement platforms