Industries

How MaxContact can help you get ahead in your sector

- BPO Industries

- Communications

- Financial Services

- Utilities

- Retail

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

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Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

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About Us

Read our story so far and how we do things differently.

Resources

How MaxContact can help you get ahead in your sector

- Blog & Insights

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- Customer Stories

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Listen to the latest insights on Contact Centres and CX.

Resources > Customer Stories

Customer stories

Find out how our innovative partners work with MaxContact to improve customer engagement and grow their businesses.

D2MS Header Image MaxContact Customer Stories

D2MS

D2MS, an outsourced customer acquisition company, faced challenges as they expanded, struggling with inefficient manual processes and limited performance measurement capabilities in their phone system. MaxContact came to the rescue with our auto-dialler, user-friendly onboarding, and dedicated support. By implementing MaxContact’s intuitive platform and advanced reporting tools, D2MS significantly improved agent productivity and gained the ability to measure data allowing them to strategise and support their rapid growth.

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H&T Group

Britain’s largest pawnbrokers, H&T, were frustrated by the lack of flexibility from their traditional physical dialler solution that was hampering growth. MaxContact’s solution has unlocked business flexibility, allowing for flexible support and happier teams.

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Compare My Insurance

Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

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Honey Group

Estate planning and wealth management experts, Honey Group, were frustrated as their previous system couldn’t keep up with increased data deliveries resulting in CRM integration issues and an overall lack of efficiency that impacted productivity. MaxContact’s solution has provided them with the scalability and agility they need to succeed now, and in the future.

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Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

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