How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
Our free performance audit can help you unlock the full potential of your contact centre.
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Join the MaxContact ecosystem for uninterrupted engagement experiences
“Whether it’s the leading SaaS in its field or an internal app unique to your company, we add integrations to MaxContact all the time. Our in-house development team can connect your key software and apps for a seamless workday.”
Chris Beedham, Head of Software Development
Existing core integrations include:
CRM & support
Ensure your critical customer data is aligned across your business and allow your teams to access, add or change data in the moment – in one place.
Finance & payments
Add payment functionality into your IVR, or even use financial data to share existing balances or when payments are due.
Infrastructure
We partner with global leading telecoms and tech providers to give you the best call quality but a reliable and stable platform.
Data and Insight
We’re building on our API-driven data and insight partnerships all the time to ensure you have all the functionality you need within one platform. So if you’ve got an application that you couldn’t face to lose – get in touch.
Strategic integrations
Payments
Data & Insight
CRM & Support
Infrastructure
Financial
Bespoke integrations
Over 80% of our clients have some form of integration using MaxContact, so if you need custom software integration to connect the dots, our in-house development and project delivery team can make it happen.
Over 80% of our clients have
some form of integration
using MaxContact
Developing MaxContact
Over 50% of the MaxContact team are dedicated to continually developing the future of our platform so whether that’s improving the current functionality, introducing new features and services or making MaxContact even easier to use – we’ve got big plans and are committed to delivering on them.
We share our roadmap to indicate what is coming and when, and keep our customers updated every quarter.
Maximising functionality
Our in-house developers follow strict design specs to ensure you benefit from more features more often.
Staying focused on delivery
We use sprints to focus and fit as much as we can into the development timeframe, with new releases typically every 2 weeks.
Testing, testing
Before we release any updates we put new functionality through a wide range of tests, in our lab environment, internally and beta clients, ahead of giving it the seal of approval.
Integrate to make life easier
If you would like to discuss specific software integrations to make your workflow, speak to our teams to get the ball rolling.
Get in touch
Get in touch today to see how MaxContact can help your business.
Everything you need to know to improve customer engagement in your business
Get free insight, research, expert interviews shared in your inbox every month.