All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
On-demand demo
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What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
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Join the MaxContact ecosystem for uninterrupted engagement experiences
“Whether it’s the leading SaaS in its field or an internal app unique to your company, we add integrations to MaxContact all the time. Our in-house development team can connect your key software and apps for a seamless workday.”
Chris Beedham, Head of Software Development
Existing core integrations include:
CRM & support
Ensure your critical customer data is aligned across your business and allow your teams to access, add or change data in the moment – in one place.
Finance & payments
Add payment functionality into your IVR, or even use financial data to share existing balances or when payments are due.
Infrastructure
We partner with global leading telecoms and tech providers to give you the best call quality but a reliable and stable platform.
Data and Insight
We’re building on our API-driven data and insight partnerships all the time to ensure you have all the functionality you need within one platform. So if you’ve got an application that you couldn’t face to lose – get in touch.
Strategic integrations
Payments
Data & Insight
CRM & Support
Infrastructure
Financial
Bespoke integrations
Over 80% of our clients have some form of integration using MaxContact, so if you need custom software integration to connect the dots, our in-house development and project delivery team can make it happen.
Over 80% of our clients have
some form of integration
using MaxContact
Developing MaxContact
Over 50% of the MaxContact team are dedicated to continually developing the future of our platform so whether that’s improving the current functionality, introducing new features and services or making MaxContact even easier to use – we’ve got big plans and are committed to delivering on them.
We share our roadmap to indicate what is coming and when, and keep our customers updated every quarter.
Maximising functionality
Our in-house developers follow strict design specs to ensure you benefit from more features more often.
Staying focused on delivery
We use sprints to focus and fit as much as we can into the development timeframe, with new releases typically every 2 weeks.
Testing, testing
Before we release any updates we put new functionality through a wide range of tests, in our lab environment, internally and beta clients, ahead of giving it the seal of approval.
Integrate to make life easier
If you would like to discuss specific software integrations to make your workflow, speak to our teams to get the ball rolling.
Get in touch
Get in touch today to see how MaxContact can help your business.
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