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On demand
Peering into the Crystal Ball: Navigating the Contact Centre Landscape in 2024
Date: 08 Nov 2023
Time: 15:00
On demand
The AI Butterfly Effect: Its Impact on CX and EX
Date: 14 Sep 2023
Time: 14:00
On demand
How to harness innovation to improve contact strategies and drive continuous improvement
Date: 22 Jun 2023
Time: 11:00 – 11:45
On demand
How to reduce costs in your contact centre without compromising experience
Date: 15 Mar 2023
Time: 11:00 – 11:30
On demand
Vulnerability and the cost of living crisis: How your contact centre can support customers
Date: 17 Nov 2022
Time: 11:00 – 11:45
On demand
Complaint handling in your contact centre – how to reduce them and improve customer experience
Date: 07 Sep 2022
Time: 11:00 – 11:45
On demand
How to create and execute the best contact strategies for easier debt resolution
Date: 12 Jul 2022
Time: 11:30 – 12:15
On demand
Staff wellbeing and engagement in your contact centre: Why your business success depends on it.
Date: 16 Jun 2022
Time: 11:00 – 12:00