How MaxContact can help you get ahead in your sector

- BPO Industries

- Communications

- Financial Services

- Utilities

- Retail

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.


How MaxContact can help you get ahead in your sector

- Blog & Insights

- Brochures & Research

- Webinars & Events

- Customer Stories

Free Audit

Our free performance audit can help you unlock the full potential of your contact centre.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Listen now on all major streaming platforms:

Latest episode:

Meet our host

Sean McIver is one of the Product Owners at MaxContact. With a wealth of industry experience, and having worked his way up through the call centre industry: from customer service advisor to dialler manager at an award-winning outsourcing provider, we couldn’t think of anyone more appropriate to host the MaxContact Podcast. 

Sean has a passion for people, exceptional customer service and learning more about other peoples’ experiences. With that being said, Sean knows first-hand the importance of utilising technology to help aid complex customer challenges across inbound, outbound and omnichannel contact centre environments. 

His experience, coupled with his outgoing and personable approach makes him an ideal host to have conversations with industry experts. 

What sort of things do we talk about on the MaxContact Podcast?

  • Latest Call Centre and Contact Centre News
  • Actionable strategies, ideas and tips you can apply to your workplace
  • The ‘Agent Experience’ including thoughts and insights into day-to-day life, challenges etc
  • Discussions and conversations with industry leaders around recruitment, retention, vertical specific challenges and more!

Join the conversation as a guest!

Do you have experience working in the contact centre or customer service industry?
Do you think you could add value to the conversation and share insights and challenges you’ve overcome?

We would love to hear from you!

If you would like to apply to join us on one of our upcoming episodes, simply fill in the below form and we’ll be in touch!