How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Better Than The Competition
Seamless customer experiences across voice, chat, email, and social media with our cloud-based Omnichannel contact center software.
Provide a better customer experience
Increase agent efficiency and ease of work
Save time and say goodbye to juggling systems
Integrate with your CRM
Boost contact and conversion rates with AI and automation
35%
Increase in customer satisfaction
96%
Say MaxContact is easy to use
43%
Average increase in sales revenue
Meet Your Customers Where They Are.
Phone, Chat, Email, Messages and Social Media
Meet the ever-growing demand for instant answers with our seamlessly connected, multi-channel contact centre platform. Connecting you with your customers like never before.
Seamless Integrations
Access the most up-to-date customer information by integrating with your existing systems.
Intelligent Agent Routing
Connect customers to agents they’ve spoken with previously or match to agents based on their skills.
Increased Agent Productivity
Set SLAs and the desired number of agent interactions to deal with the optimal number of customer queries.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Secure as Standard
PCI Compliant, ISO 9001 & ISO/IEC27001 Accredited to Ensure Security.
Roles and Permissions
Roles and permissions create restricted access where required. All payments are PCI-DSS compliant with Agent Safe Pay.
Analyse and Improve
Visualise key data with dashboards, reports and wallboards. See those targets being hit and analyse data to improve efficiencies and scale.
Being able to offer a complete converged solution and not having to have multiple systems is a huge benefit, we can see the client’s journey no matter what interaction channel they come in on, helping us to offer our client’s customers a better customer experience.
Adam Robinson, IT Director
Case Study: Compare My Insurance
Stability, Reliability, and Increased Contact Rates…
Since moving to MaxContact, Compare My Insurance is enjoying increased contact rates, which means more customers and greater efficiency:
“We’ve increased the contact we have with our customers, which has been massive. When you’re sourcing leads, you want to make sure your contact ratio is as high as possible, so that’s been a huge positive for us.”
Experience MaxContact
Request a Customised Demo
- 30-minute no pressure discussion
- See how our solution can work for you
- Speak with a contact centre expert
- See all the features suitable for your goals
