How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
Our free performance audit can help you unlock the full potential of your contact centre.
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
The Best Contact Centre Software
Deliver seamless customer experiences across voice, chat, email, and social media with our cloud-based Omnichannel contact center software.
Provide a better customer experience
Increase agent efficiency and ease of work
Save time and say goodbye to juggling systems
Integrate with your CRM and Debt Collection software
Boost contact and conversion rates with AI and automation
Why our omnichannel works
Provide a better customer experience
Customers want flexibility, simplicity and consistency – regardless of their preferred channel. Integrate phone, email, webchat, and social media for a more convenient and efficient experience.
Say goodbye to juggling systems
Better track and manage customer interactions as all communications are recorded and accessible in one central location; saving you and your team’s time juggling systems.
Integrate with existing systems
Integrate with your CRM, payment provider or industry-specific software for a joined-up organisational view of your customers, and how they’re interacting with your teams.
All-in-one communications platform
Gain valuable insights into customer behaviour, preferences, and pain points, helping you make more informed business decisions, increase customer satisfaction, retention and revenue.
35%
Increase in customer satisfaction
96%
Say MaxContact is easy to use
43%
Average increase in sales revenue
Being able to offer a complete converged solution and not having to have multiple systems is a huge benefit, we can see the client’s journey no matter what interaction channel they come in on, helping us to offer our client’s customers a better customer experience.
Adam Robinson, IT Director
See MaxContact in action
In just 30 minutes you will see how MaxContact can help you:
- Set up new campaigns and teams in minutes
- Prioritise the right contact, at the right time
- Create and edit complex, branching logic scripts
- Automate post-interaction actions based on call outcomes
- Use Bulk SMS, one to one SMS, email and WhatsApp
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.