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Deliver seamless customer experiences across voice, chat, email, and social media with our cloud-based Omnichannel contact center software.
Provide a better customer experience
Increase agent efficiency and ease of work
Save time and say goodbye to juggling systems
Integrate with your CRM and Debt Collection software
Boost contact and conversion rates with AI and automation
Customers want flexibility, simplicity and consistency – regardless of their preferred channel. Integrate phone, email, webchat, and social media for a more convenient and efficient experience.
Better track and manage customer interactions as all communications are recorded and accessible in one central location; saving you and your team’s time juggling systems.
Integrate with your CRM, payment provider or industry-specific software for a joined-up organisational view of your customers, and how they’re interacting with your teams.
Gain valuable insights into customer behaviour, preferences, and pain points, helping you make more informed business decisions, increase customer satisfaction, retention and revenue.
Increase in customer satisfaction
Say MaxContact is easy to use
Average increase in sales revenue
Being able to offer a complete converged solution and not having to have multiple systems is a huge benefit, we can see the client’s journey no matter what interaction channel they come in on, helping us to offer our client’s customers a better customer experience.Adam Robinson, IT Director