How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Book a Demo
Discover the power of MaxContact’s customer engagement platform with a tailored demo with one of our experts.
Book a Demo
For a bespoke demo of MaxContact’s platform simply fill in your details below and our team will be in touch.
What to expect from your call
Our team of experts will then tailor a 30 minute demo, showcasing the areas of our product that will add most value to you and your organisation.
We’ll give you a clear understanding of platform capabilities, implementation timelines, pricing and features that will help you overcome your business challenges.
After completing the short form above, a member of our team will
reach out for a quick introduction call (10 – 20 minutes) to understand you and your business needs.
Do you need to prepare?
We highly recommend you have a think about why you’re looking for an engagement solution before your call: are you looking to increase efficiencies and revenue? Perhaps you want to improve the wellbeing and staff retention of your contact centre?
It may well be all of the above and more!
By raising this during your pre-demo call, our team of experts will be able to ensure your demo adds as much value as possible.
Likewise, we highly suggest ensuring all of the appropriate people are present during your call, including influencers and decision makers. It’s normally a good idea to have a couple of end-users on the call too, as well as any IT or tech specialists.
We’re not pushy salespeople
Our Sales Team are not only the people who will introduce you to our product – when you become a customer, they will then become your account managers; ensuring that you have a consistent, friendly face to help you throughout your contract duration.
Likewise, at MaxContact as much as we believe in our product and customer service skills are next level – we want the best for you and your business which is why we’re not pushy and will work with you to help ensure you have all of the information you may need for any internal approval processes.
What are our customers saying?
We have such a strong working relationship with MaxContact, they are always there should we need anything. They are our preferred supplier having, over four years, used more than five other solutions.
The speed of MaxContact is phenomenal! Especially when loading our complex and multiple scripts to our agents and reporting on key statistics across the business.
I cannot recommend MaxContact enough. The system is reliable, simple to use and packed with features that make customer engagement and reporting so easy. MaxContact stands out from other solutions; you get great customer service, and you are important to them regardless of your business' size.
Paul Taylor – Head of Telesales
Previously we were working with an enterprise level ‘big 5’ contact centre provider. Working with MaxContact has been a completely different experience. MaxContact’s staff are experienced in technology, compliance, security and the industry as a whole. Support is no longer a battle, we speak to them regularly and they attend site whenever needed.
VP, Firstsource
“The relationship and support I receive from the MaxContact team is second to none, I have rarely seen this from any supplier. I highly regard the constant improvement and introduction of features into the product. MaxContact gives us the flexibility to adapt as we need to, and that’s exactly what we want from our provider.”
Ryan Mellor, Communications Manager
We are really pleased with the overall product, the ease of use and all information being readily available at the click of a button within the reporting suite. When looking for a solution, we found that no other suppliers came close to MaxContact on ease of use and extracting key information quickly.
Paul Egan, Head of Contact Centre Operations
The MaxContact solution gives our teams the freedom to carry out their roles and the flexibility to work securely in and out of the office, which has increased job satisfaction.
Gareth Morgan, Operations and Communications Manager
The MaxContact integration with our back office system was seamless, and retraining all of our staff was really straightforward.
Mark Thomas, CEO