Business Analytics - MaxContact

Business Analytics

Book a free trial and experience how our solutions can start revolutionising your business

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Take an in-depth look into our solutions and the benefits they can provide your business

Real Time Dashboards

When yesterday’s data isn’t good enough, you need to react to trends faster. Focusing on real-time information allows you to take action to what is happening in your business now.

MaxContact Wallboards and Dashboards will empower your business to spot issues immediately. With our experience we have developed the most user-friendly, insightful dashboard on the market today.

Built from the ground up by industry professionals!

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    If you would like to find out a little bit more about what we do and the impact we have had across numerous industries, why not downlaod our sector related brochures.

      Intuitive Drag-and-Drop Customisation

      MaxContact Dashboards allows you to present the most important call centre metrics in one place, automatically gathering and transforming complex data into simple information your teams can easily use to improve performance.

      Build dashboards for every level of the business, from team leaders, call centre managers to business owners or third party clients.  With unlimited dashboard publishing you can be sure each campaign is focusing on the targets that matter.

      Access Anywhere

      Access your information from anywhere in the world with our responsive design.

      Wallboards

      Target driven wallboards create a productive environment within your contact centre.

      Dashboards

      Produce unlimited custom dashboards for you, your staff and even your clients.

      Permissions

      Let users see what you want them to see with configurable dashboards to show only the information you want users to have access to.

      Targeting

      Our intuitive and customisable software allows you to set targets for users and campaigns to facilitate red, amber and green (RAG) colours within the data.

      Unique Statistics

      Our unique call centre focused statistics allow your staff the ability to quickly unearth new metrics not available anywhere else within the Industry.

      Case Study

      Utilita were using an on-premises dialler solution for several years. This initially worked well for them, however over time they faced numerous challenges with their existing solution. Find out how Max Contact helped them overcome their problems.

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      Resources

      View our selection of White Papers & Downloads

      United Kingdom

      PHONE 0330 159 6570

      ADDRESS City View House, 5 Union Street,
      Manchester, M12 4JD

      EMAIL info@maxcontact.com

      Australia

      PHONE 0753294785

      ADDRESS P.O. Box 627, Mooloolaba, Queensland 4557

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