Where great service drives real revenue

4.9★ on G2 reviews

4.7★ on Capterra reviews

Transform customer service from cost centre to growth engine. Handle enquiries faster, resolve issues efficiently, and turn every interaction into loyalty and value.

92%
Calls answered in under 20 seconds
75%
Less QA time with automated compliance
4X
More calls quality-checked with AI insights
24/7
Always-on support with AI agents

Service software that turns

support into a differentiator

Every customer contact is an opportunity to strengthen relationships, gather insights, and drive business value beyond resolution.

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Service Excellence

Deliver Consistent Service That Customers Remember

When customers can reach you quickly and get their issues resolved efficiently, satisfaction scores soar whilst your team handles complexity effortlessly.

Operational Efficiency

Handle More Enquiries Without Adding Headcount

AI handles routine queries automatically whilst intelligent routing ensures complex cases reach the right specialist immediately, maximising team productivity.

Advanced capabilities that scale

with your growth

From compliance monitoring to predictive insights, MaxContact's platform grows with your service requirements.

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see maxcontact in action

Customer testimonials

"From an efficiency perspective, we’ve definitely seen around twenty five to thirty percent uplift, just from utilising the MaxContact platform."

Andrew Dent
Operations Director, Connectivity CX

"The relationship we have with MaxContact, their own commitment to innovation and the fact that, through regular reviews, they're aware of what we want to do as a business, has helped technology become a point of difference for us."

Brian Roscoe
IT Director, Advantis

"Everyone says they've got your best interests at heart. Compared to the previous people we worked with, MaxContact have more of a desire to understand our business and therefore drive action that will impact change."

Charles Butler
Head of Growth, We Finance Any Car

"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."

Gareth Morgan
Operations and Communications Manager, H&T Pawnbrokers

"We saw a 400% to 425% increase in productivity just overnight when we moved from manual dialling to MaxContact's automatic dialling."

John Wigglesworth
Head of Governance, Risk & Compliance, Easi Pay

"MaxContact's support team is fantastic. They held our hand all the way through and made sure that we're happy with everything and helped us build the custom reports we needed."

Karl Burke
Contact Centre Manager, Honey Group

“From the outset, MaxContact understood what we wanted. They listened to what our concerns were and what we wanted the project to deliver for us”

Kelly Read
Assistant Team Manager, Dudley Council

Performance Guaranteed. Results Delivered.

With 20+ years of expertise and 500+ successful deployments, we know our platforms deliver results. We're so confident, we'll guarantee your performance improvement through the MaxContact Performance Promise, or you walk away.

Book a call to find out more about MaxContact's Performance Promise.

Enhance your customer service

Real people, real results

Dudley Council implemented MaxContact’s dialler solution, transforming their rental income collection process. The integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

Dudley Council
View Case Study

Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

Compare My Insurance
View Case Study

See MaxContact in action

Experience how MaxContact transforms customer interactions across every channel with AI-powered insights and automation.