4.9★ on G2 reviews
4.7★ on Capterra reviews
Seamless Salesforce & maxcontact integration
Automatically sync data, prioritise high-value leads, and track every customer interaction. MaxContact's Salesforce integration eliminates manual data entry whilst boosting agent productivity and sales conversions.
When click to dial is too slow and leads are cherry picked
For high-volume contact centres handling sales, collections, or customer service, managing data between your contact centre platform and Salesforce CRM can drain productivity and hurt performance.
Integrating Salesforce with your contact centre software automates data management, freeing your agents to focus on what they do best – converting leads and delivering exceptional customer service.
Data easily connected with no manual work
MaxContact syncs automatically with Salesforce, logging every call, outcome, and recording in real time. No manual data entry. No duplicate records. Just accurate customer data that's always up to date. Prioritise high-value contacts, access customer history instantly, and let your team focus on conversations that convert - not admin tasks.
SIMPLE TO USE, POWERFUL when YOU NEED IT
Integrate Salesforce with MaxContact today and turn every customer interaction into a revenue opportunity.
More ways to connect, convert and scale.
Outbound and Inbound Voice
Reach customers across SMS, WhatsApp, email and webchat from one unified platform.
Digital Channels
Reach customers across SMS, WhatsApp, email and webchat from one unified platform.
Conversation Analytics
Transform every conversation into actionable insights with AI-powered conversation intelligence and coaching.
AI Agents
Faster time-to-value with our enterprise AI solutions and AI-agent's for multiple use cases.
AI Chatbot
Handle routine enquiries 24/7, deflecting up to 70% of inbound queries automatically.
Delivered with expertise. Results guaranteed.
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Delivered with expertise. Results guaranteed.
Trusted by many
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"We saw a 400% to 425% increase in productivity just overnight when we moved from manual dialling to MaxContact's automatic dialling."
"We're really pleased with MaxContact's platform. The ease of use and all information being readily available at the click of a button within the reporting suite is brilliant."
"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."
"Our revenue has at least tripled since using MaxContact, we were doing around 250 deals per month, now we've managed to achieve 1000 deals in a month - which is record breaking for any WorldPay partner."
FREQUENTLY ASKED QUESTIONS
Got questions about how MaxContact integrates with other platforms?
Absolutely. Set custom triggers and filters based on lead scores, contact value, or any Salesforce field to ensure agents focus on your highest-priority prospects.
Absolutely. MaxContact supports unlimited simultaneous integrations across your entire tech stack. Connect your CRM, payment systems, analytics platforms, and business tools all at once. Our robust infrastructure handles complex multi-system environments, ensuring seamless data flow across every connection point for complete operational visibility.
Yes, our integration solutions are designed to evolve with your business. Field mappings can be adjusted, new data flows added, and connections modified as requirements change. Whether you're adding new systems, changing workflows, or scaling operations, our integrations adapt seamlessly to support your growth journey.
Integrations eliminate time-wasting system switching and duplicate data entry. Agents access complete customer information instantly within one interface, reducing handling time by up to 30%. Automated data synchronisation prevents errors, whilst real-time updates ensure agents always have current information – transforming productivity and customer satisfaction.
Integration pricing follows a transparent monthly model based on your specific requirements. Marketplace integrations typically start from a low monthly fee per connection, with no hefty upfront costs. Custom integrations are priced based on complexity and requirements. Contact our team for detailed pricing tailored to your integration needs.
Yes. All data transfers use TLS 1.2+ encryption, and stored data is protected with AES-256 encryption. Your customer information remains secure and compliant.
READY TO ENGAGE
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Supercharge your customer interactions with MaxContact’s powerful, AI-driven platform - built to scale with your business, keep your data secure, and deliver results that matter.
