4.9★ on G2 reviews

4.7★ on Capterra reviews

Seamless Salesforce & maxcontact integration

Automatically sync data, prioritise high-value leads, and track every customer interaction. MaxContact's Salesforce integration eliminates manual data entry whilst boosting agent productivity and sales conversions.

Salesforce lead management

When click to dial is too slow and leads are cherry picked

For high-volume contact centres handling sales, collections, or customer service, managing data between your contact centre platform and Salesforce CRM can drain productivity and hurt performance.

Integrating Salesforce with your contact centre software automates data management, freeing your agents to focus on what they do best – converting leads and delivering exceptional customer service.

AUTOMATIC DATA SYNC

Data easily connected with no manual work

MaxContact syncs automatically with Salesforce, logging every call, outcome, and recording in real time. No manual data entry. No duplicate records. Just accurate customer data that's always up to date. Prioritise high-value contacts, access customer history instantly, and let your team focus on conversations that convert - not admin tasks.

win more with salesforce & maxcontact

SIMPLE TO USE, POWERFUL when YOU NEED IT

Integrate Salesforce with MaxContact today and turn every customer interaction into a revenue opportunity.

MAXCONTACT PRODUCT SUITE

More ways to connect, convert and scale.

Outbound and Inbound Voice

Reach customers across SMS, WhatsApp, email and webchat from one unified platform.

Digital Channels

Reach customers across SMS, WhatsApp, email and webchat from one unified platform.

Conversation Analytics

Transform every conversation into actionable insights with AI-powered conversation intelligence and coaching.

AI Agents

Faster time-to-value with our enterprise AI solutions and AI-agent's for multiple use cases.

AI Chatbot

Handle routine enquiries 24/7, deflecting up to 70% of inbound queries automatically.

Delivered with expertise. Results guaranteed.

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Delivered with expertise. Results guaranteed.

Trusted by many

REVIEW

“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”

REVIEW

"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."

REVIEW

"We saw a 400% to 425% increase in productivity just overnight when we moved from manual dialling to MaxContact's automatic dialling."

REVIEW

"We're really pleased with MaxContact's platform. The ease of use and all information being readily available at the click of a button within the reporting suite is brilliant."

REVIEW

"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."

REVIEW

"Our revenue has at least tripled since using MaxContact, we were doing around 250 deals per month, now we've managed to achieve 1000 deals in a month - which is record breaking for any WorldPay partner."

Roi
40%
Increase in customer talk time
Roi
28%
AI agent conversation resolution rate
Roi
2x
Increase in conversations assessed at Honey
Roi
10
mins from 1 hour lead follow-up
Roi
4+
Hours talk time per user, per day
Roi
1000+
Sales from 250 per month at Redwood

FREQUENTLY ASKED QUESTIONS

Got questions about how MaxContact integrates with other platforms?

Can I integrate multiple systems simultaneously with MaxContact?

Absolutely. MaxContact supports unlimited simultaneous integrations across your entire tech stack. Connect your CRM, payment systems, analytics platforms, and business tools all at once. Our robust infrastructure handles complex multi-system environments, ensuring seamless data flow across every connection point for complete operational visibility.

How do integrations improve agent productivity?

Integrations eliminate time-wasting system switching and duplicate data entry. Agents access complete customer information instantly within one interface, reducing handling time by up to 30%. Automated data synchronisation prevents errors, whilst real-time updates ensure agents always have current information – transforming productivity and customer satisfaction.

What support do you provide for integration setup and maintenance?

Our UK-based integration specialists guide you through every step, from initial setup to ongoing optimisation. We provide comprehensive documentation, hands-on configuration support, and proactive monitoring to prevent issues. Regular maintenance ensures integrations remain optimised, with prompt resolution if any challenges arise.

Can integrations be modified as our business needs change?

Yes, our integration solutions are designed to evolve with your business. Field mappings can be adjusted, new data flows added, and connections modified as requirements change. Whether you're adding new systems, changing workflows, or scaling operations, our integrations adapt seamlessly to support your growth journey.

How much do integrations cost?

Integration pricing follows a transparent monthly model based on your specific requirements. Marketplace integrations typically start from a low monthly fee per connection, with no hefty upfront costs. Custom integrations are priced based on complexity and requirements. Contact our team for detailed pricing tailored to your integration needs.

What if my CRM or system isn't in the integration marketplace?

We specialise in custom integration solutions for bespoke and proprietary systems. Our experienced integration team will assess your requirements and build tailored connections that meet your specific needs. With comprehensive API access and technical expertise, we can connect virtually any system to MaxContact's platform.

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Supercharge your customer interactions with MaxContact’s powerful, AI-driven platform - built to scale with your business, keep your data secure, and deliver results that matter.