Smarter Outreach, Higher Recovery.

4.9★ on G2 reviews

4.7★ on Capterra reviews

MaxContact helps you collect and recover more, with less effort. Combine predictive dialling, AI agents, automation, and omnichannel engagement to reach more customers.

2.5X
Team growth without proportional added cost
400%
Productivity boost with automated dialling
2,000+
Calls handled efficiently every day
95%
AI call containment for faster payments

Engagement software that makes collections straightforward

Turn every customer interaction into a pathway to resolution with intelligent automation and human expertise working together.

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Conversations into Collections

Turn Conversations into Collections  

Intelligent contact strategies and AI coaching help agents connect with more customers and convert conversations into payment arrangements that stick.

Operational Efficiency

Handle More Without Adding More

AI handles routine payment processing and account verification, freeing your team to focus on complex cases that require human expertise and empathy.

Complete payment & collections

capability in one platform

From initial contact to final payment, MaxContact provides the tools teams need to take payments and recover debt efficiently whilst treating customers fairly.

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see maxcontact in action

Customer testimonials

"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."

James Walsh
Head of Technology & Communications, Kandoo Car Credit

“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”

Kelly Read
Assistant Team Manager, Dudley Council

"Our AI Agent helps us serve customers by providing instant responses and addressing queries efficiently. Gone are the times when customers had to wait 30 minutes to speak to a human."

Product Manager
Product Manager, InDebted

"The MaxContact customer engagement platform allows us to provide a cost-effective, reliable omnichannel service to our clients"

Craig Scott
Group Operations Director, Marston Holdings

"The relationship we have with MaxContact, their own commitment to innovation and the fact that, through regular reviews, they're aware of what we want to do as a business, has helped technology become a point of difference for us."

Brian Roscoe
IT Director, Advantis

"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."

Gareth Morgan
Operations and Communications Manager, H&T Pawnbrokers

Performance Guaranteed. Results Delivered.

With 20+ years of expertise and 500+ successful deployments, we know our platforms deliver results. We're so confident, we'll guarantee your performance improvement through the MaxContact Performance Promise, or you walk away.

Book a call to find out more about MaxContact's Performance Promise.

Enhance your customer service

Real people, real results

Dudley Council implemented MaxContact’s dialler solution, transforming their rental income collection process. The integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

Dudley Council
View Case Study

Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

Compare My Insurance
View Case Study

See MaxContact in action

Experience how MaxContact transforms customer interactions across every channel with AI-powered insights and automation.