4.9★ on G2 reviews
4.7★ on Capterra reviews
Grow
Faster as
a contact centre Partner
Fast, flexible contact centre technology built to help partners win more deals and grow recurring revenue. Our partner programme makes it easy to understand, position and sell AI-powered customer engagement solutions, with enablement and co-marketing support from day one.
Ready to join us? Get in touch to see how it works and get started.
Your competitive edge
Your customers expect more than call routing, basic omnichannel, or generic AI add-ons. UCaaS and many legacy CCaaS platforms can’t deliver what modern contact centres need.
MaxContact gives partners a clear competitive edge.
Flexible by Design
Real-time assist, auto-QA, AI agent coaching and performance insights that help agents perform better, reduce compliance risk, improve quality instantly and create measurable ROI.
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A partner-first programme built for your growth
MaxContact helps partners win more business in customer engagement with fast, flexible, AI-powered contact centre technology that's easy to sell, simple to deliver, and backed by outstanding UK-based support.
Where other CCaaS vendors slow deals down, complicate integration, or compete with your relationships — we do the opposite. We help you move faster. We help you stand out. We help you win.
What partners consistently tell us they value:
- Faster onboarding and faster revenue
- A platform built by people who've actually worked in contact centres
- Direct access to senior leadership
- Flexible pricing that helps close deals
- A UK team that acts like an extension of theirs
- Input into the frequently updated product roadmap
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The contact centre
market opportunity
The UK contact centre software market is experiencing unprecedented growth and disruption. Businesses face mounting customer expectations, regulatory pressure, and the challenge of balancing AI innovation with human expertise. Here's where smart partners win.
The Customer Experience Crisis
Our 2025 Voice of the Consumer research reveals striking market dynamics -
42% of UK consumers have switched providers due to poor contact centre experiences, with the 25-34 age group showing 60% switching rates. And, 66% likely to leave negative reviews after bad experiences, businesses desperately need solutions that work.
The AI adoption challenge
While 45% of consumers accept AI-powered interactions, implementation remains complex. The generational divide creates opportunities - 65% of 25-34 year olds embrace AI, but only 27% of over-55s. Partners who can navigate this complexity and deliver AI that enhances rather than replaces human contact have a significant competitive advantage.
Where you can win with MaxContact
ENTERPRISE TECHNOLOGY. EXPERT SUPPORT & GUIDANCE
Outbound and Inbound Voice
Handle inbound and outbound calls from one platform without switching systems.
Digital Channels
Reach customers across SMS, WhatsApp, email and webchat from one unified platform.
AI Agents
AI-powered voice agents handle sales, collections and service conversations naturally, 24/7.
Conversation Analytics
Transform every conversation into actionable insights with AI-powered conversation intelligence and coaching.
AI Chatbots
Handle routine enquiries 24/7, deflecting up to 70% of inbound queries automatically.
Delivered with expertise. Results guaranteed.
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Delivered with expertise. Results guaranteed.
Everything you need to succeed
Win more deals
Flexible pricing, demos, pre-sales support and rapid deployment — as fast as 2–6 weeks.
Protect and strengthen customer relationships
UK-based support, transparent pricing, dedicated onboarding and no channel conflict.
Differentiate your portfolio
Offer advanced outbound, real AI capability and deep integration support — things large CCaaS vendors can't do quickly.
Grow recurring revenue
Sell licences, expand contracts, upsell AI modules and retain customers longer.
True GTM collaboration
Tailored marketing support offering co-branded marketing opportunities, campaign and sales enablement tools and event support.
Priority access and enablement
Training, product updates, roadmap previews, demo support and sales battlecards.
Priority access and enablement
ways to grow & partner
with Maxcontact
Introduce clients to MaxContact and earn recurring commission without implementation overhead. Use our simple referral model with full pre-sales and technical support. Earn 15-18% of Monthly Recurring Revenue while we handle demos, implementation, and ongoing client success.
Take ownership of the sales process with our expert support behind you. Earn 25-35% margin on every deal, access bespoke demo environments, pre-sales training, and a dedicated partner account manager to help you win more.
Integrate MaxContact into your ecosystem with bespoke commercial terms built specifically for your business model. Bring our industry-leading CCaaS platform to your customers under flexible wholesale or white-label arrangements tailored to your requirements.
Embed MaxContact directly into your software platform via our API-first architecture. Offer clients a complete end-to-end solution with voice and omnichannel capabilities built in. White-label options available with bespoke commercial terms tailored to your integration needs
Integration with IT systems
Connect seamlessly with your CRM, telephony, and business tools. Automatic data synchronisation, unified customer records, and streamlined workflows across platforms. Get more from your existing tech stack without the complexity.
Sync every call automatically into Zoho. Stop manual data entry, trigger Blueprint workflows from conversations, and keep lead scores accurate in real time. Complete visibility without switching systems.
Every call, outcome, and recording syncs automatically into HubSpot. Priority leads move to the front of the queue, contact records stay accurate, and your team gets complete customer visibility without manual updates.
Sync customer data automatically with real-time call logging directly into Salesforce. Prioritise qualified leads, eliminate manual data entry, and give your sales team instant visibility of every customer interaction.
Streamline lead management with automatic data sync between your contact centre and AutoConvert CRM. Smart call routing, real-time customer updates, and complete visibility help your team convert more leads faster.
Trusted by many
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"Ultimately, the platform represents another symptomatic diagnostic tool to be used by clinicians to deliver the best possible care"
"MaxContact excel technically, they’re the most helpful technology partner we have. From helping throughout the sales process, creating trial environments to responding quickly and efficiently – we don’t get that with other providers."
“The innovative and forward-thinking approach of the MaxContact team perfectly aligns with our own, together, we’re greater than the sum of our parts, and we’re excited to lead the way in omnichannel contact centre technology.”
"MaxContact excel technically, they’re the most helpful technology partner we have. From helping throughout the sales process, creating trial environments to responding quickly and efficiently – we don’t get that with other providers."
“The innovative and forward-thinking approach of the MaxContact team perfectly aligns with our own, together, we’re greater than the sum of our parts, and we’re excited to lead the way in omnichannel contact centre technology.”
READY TO ENGAGE
SMARTER?
Find out how to become a partner today
