4.9★ on G2 reviews
4.7★ on Capterra reviews
TRANSFORM LEAD gen WITH AI agentS
Turning every lead into a qualified opportunity with intelligent AI agents that contact, qualify, and book appointments instantly, whilst your sales team focuses on closing deals.
Trusted by great businesses
4.9★ on G2 reviews
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4.7★ on Capterra reviews
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"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."
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"The MaxContact customer engagement platform allows us to provide a cost-effective, reliable omnichannel service to our clients"
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
Scale lead qualification without scaling headcount
AI agents contact every lead within seconds and qualify interest instantly 24/7. Handle marketing campaign spikes, seasonal volumes, and database reactivation at scale whilst controlling costs as your closers focus only on qualified, sales-ready prospects.
Maximise every lead without wasting budget
Stop losing revenue to slow follow-up and unqualified prospects. AI contacts every lead, qualifies systematically against your criteria, and books appointments with sales-ready buyers. For leads that need re-engaging, AI nurtures cost-effectively until timing improves - turning cold databases into warm opportunities.
AI Agents Built for
Sales Success
Each AI agent specialises in specific lead qualification scenarios, delivering consistent, high-quality prospects directly to your sales team.
More ways to connect, convert and scale.
Omnichannel AI Agents
Deploy AI agents across voice, SMS, WhatsApp, email, webchat, and social media with consistent quality and context awareness. Customers get instant support on their preferred channel with seamless cross-channel continuity.
AI Collections Agent
Automate payment reminders, account updates, and low-balance collections. Free your team to focus on complex cases whilst AI handles routine recovery activity compliantly.
AI Customer Service Agent
Handle routine inquiries instantly across every channel. AI resolves FAQs, account queries, and simple requests 24/7 - whilst complex issues escalate seamlessly to your team.
AI Customer Service Agent
built for your existing SALES STACK
Seamlessly integrate with CRM platforms like Salesforce, HubSpot, and Zoho, marketing automation tools such as Marketo and Pardot, and calendar systems through comprehensive APIs and pre-built connectors. MaxContact's unified platform approach ensures consistent data flow and operational efficiency across your entire sales operation.
Trusted by many
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"Ultimately, the platform represents another symptomatic diagnostic tool to be used by clinicians to deliver the best possible care"
FREQUENTLY ASKED QUESTIONS
Everything you need to know about deploying AI agents for lead qualification, from CRM integration to qualification frameworks and performance metrics.
Yes, MaxContact's AI agent platform is designed for multi-use case deployment. The same core technology adapts to debt collection workflows, sales processes, and customer service requirements through use case-specific training and configuration. This approach maximises your technology investment whilst maintaining consistency in customer experience across all touchpoints.
We provide comprehensive analytics tailored to each use case: containment rates and payment completions for collections, lead qualification scores and appointment bookings for sales, resolution rates and customer satisfaction for service. Real-time dashboards track performance, cost savings, and operational efficiency with detailed reporting for continuous improvement and ROI demonstration.
Intelligent escalation rules automatically detect when human intervention is needed based on conversation complexity, customer emotion, or business logic requirements. The AI agent seamlessly transfers the conversation to the appropriate human specialist, providing complete context including customer history, conversation summary, and recommended next actions for optimal outcomes.
AI agents are trained specifically on your brand guidelines and communication style for each use case. Whether handling debt collection with empathy, sales conversations with enthusiasm, or service interactions with professionalism, they learn from your existing customer interactions and can be customised to match your company's personality perfectly across all scenarios.
Our AI agents maintain full PCI DSS compliance for payment processing, with enterprise-grade security for all customer data handling. They can securely process payment arrangements, capture card details, set up direct debits, and manage sensitive information whilst providing comprehensive audit trails for regulatory compliance and business oversight.
Most customers see measurable results within weeks of deployment. The combination of reduced cost-per-contact, increased capacity, and improved consistency typically delivers positive ROI within the first quarter of operation.
READY TO ENGAGE
SMARTER?
Supercharge your customer interactions with MaxContact’s powerful, AI-driven platform—built to scale with your business, keep your data secure, and deliver results that matter.
