4.9★ on G2 reviews
4.7★ on Capterra reviews
Maximise debt collection performance with Orca integration
Seamlessly sync ledger data, optimise collector workload distribution, and enhance score card accuracy. MaxContact's Orca integration eliminates manual data entry whilst boosting collection rates and agent productivity.
Keep collectors, collecting.
Your collectors shouldn't waste time switching between platforms or manually updating ledgers.
MaxContact's Orca integration syncs every call, payment arrangement, and debtor interaction automatically into your ledger management system. No manual data entry. No stale records. Just accurate, real-time updates that keep your team focused on recovering debt, not managing admin tasks.
Smarter workload distribution. Better collection rates.
Real-time call data flows directly into Orca, updating scorecards automatically and distributing workload based on actual contact attempts. Your collectors get clearer priorities, better account visibility, and complete interaction histories for dispute management. It's the complete picture they need to maximize recovery across your portfolio—with comprehensive compliance records built in automatically.
Maxcontact and
orca WORKING TOGETHER
Our experienced UK-based Support Team understands Orca's debt collection ecosystem and assists with setup, module configuration, and workflow optimisation.
Trusted by many
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"We saw a 400% to 425% increase in productivity just overnight when we moved from manual dialling to MaxContact's automatic dialling."
"We're really pleased with MaxContact's platform. The ease of use and all information being readily available at the click of a button within the reporting suite is brilliant."
"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."
"Our revenue has at least tripled since using MaxContact, we were doing around 250 deals per month, now we've managed to achieve 1000 deals in a month - which is record breaking for any WorldPay partner."
FREQUENTLY ASKED QUESTIONS
Got questions about how MaxContact integrates with other platforms?
Absolutely. Configure custom field mappings, score card triggers, and workload distribution rules that align with your specific collection processes and Orca customisations.
Absolutely. MaxContact supports unlimited simultaneous integrations across your entire tech stack. Connect your CRM, payment systems, analytics platforms, and business tools all at once. Our robust infrastructure handles complex multi-system environments, ensuring seamless data flow across every connection point for complete operational visibility.
Yes, our integration solutions are designed to evolve with your business. Field mappings can be adjusted, new data flows added, and connections modified as requirements change. Whether you're adding new systems, changing workflows, or scaling operations, our integrations adapt seamlessly to support your growth journey.
Yes. Whether you're using Orca primarily for ledger management or managing large volume debt collection operations, the integration scales to support your collection strategy and operational requirements.
By feeding real-time contact attempt data, success rates, and collection outcomes into Orca, the integration enables more intelligent workload distribution based on collector performance and account responsiveness rather than just account counts.
Integrations eliminate time-wasting system switching and duplicate data entry. Agents access complete customer information instantly within one interface, reducing handling time by up to 30%. Automated data synchronisation prevents errors, whilst real-time updates ensure agents always have current information – transforming productivity and customer satisfaction.
READY TO ENGAGE
SMARTER?
Integrate MaxContact with Orca today and transform your collector productivity whilst maintaining the compliance and flexibility that makes Orca indispensable.
