4.9★ on G2 reviews
4.7★ on Capterra reviews
unified phone system for back-office teams
Replace costly legacy systems with MaxContact's cloud-based unified communications platform.
Voice, video, messaging, and PBX - all integrated with your contact centre platform for seamless business-wide communication.
Streamline communications across your business
Unite voice, video, messaging, and conferencing in one platform. Eliminate fragmented systems and enable seamless communication for both contact centre and back-office teams.
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Scale your team simply & cost-effectively
Cloud-based architecture that grows with your business. Add users, features, and locations in hours, not weeks - without hefty wait times or professional services charges.
Stay connected.
keep everyone productive.
A phone system that’s simple to use. An intuitive interface with enterprise-grade features that scale with your business needs - all connected to your contact centre software.
More ways
to connect
Contact Centre Solution
Connect office teams to your contact centre. Transfer calls seamlessly and give everyone visibility across the business.
AI Agent
Handle enquiries automatically across phone, chat, and digital channels. AI that works 24/7 alongside your teams.
Outbound Dialling
Maximise talk time for sales and recovery teams. Intelligent dialling that connects agents to more conversations.
Conversation Analytics
Analyse every call automatically. Get insights on compliance, sentiment, and performance across office and contact centre.
Auto QA
Evaluate calls against compliance, soft skills, and outcomes. Consistent scoring across your entire operation.
Delivered with expertise. Results guaranteed.
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Delivered with expertise. Results guaranteed.
Seamless Integration with Your Tech Stack
Connect PBX phone system with your CRM, support platforms, and Microsoft Teams using fast, secure API connectivity. Enhance productivity by eliminating tool-switching.
Trusted by many
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"Ultimately, the platform represents another symptomatic diagnostic tool to be used by clinicians to deliver the best possible care"
FREQUENTLY ASKED QUESTIONS
Simple per-user licensing with three packages: Call, Connect, and Complete. Add unlimited minutes and scale users as needed without complex contracts.
100% UK-based support team with 97% customer satisfaction rating. Dedicated account manager, regular service reviews, and comprehensive training included.
Absolutely. Use Teams as your main platform with enhanced telephony features. Call out directly, control PBX functions, access recordings, and manage your profile within Teams.
Yes, we integrate with Salesforce, HubSpot, Microsoft Dynamics, Zendesk, and Freshdesk. Display customer information, enable click-to-dial, and streamline workflows.
Typical setup takes days, not weeks. Our project team works with yours to ensure smooth transition, including comprehensive team training and support.
Voice, video, messaging apps (Microsoft Teams), conferencing, and cloud PBX - all integrated with MaxContact's customer engagement platform for unified business communications.
READY TO ENGAGE
SMARTER?
Supercharge your customer interactions with MaxContact’s powerful, AI-driven platform - built to scale with your business, keep your data secure, and deliver results that matter.
