Turn Every Customer Interaction Into a Growth Opportunity

4.9★ on G2 reviews

4.7★ on Capterra reviews

Customers expect seamless, personalised experiences across every channel. MaxContact helps you deliver exceptional CX that drives revenue.

4x
Increase in quality reviews undertaken
20%
Reduction in AHT
25%
Team efficiency uplift
15%
Engagement rate with AI Agents

The Customer

Experience Challenge

Today's customers demand more. They expect instant responses, personalised service, and seamless experiences across every touchpoint.

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CX that Pays Off

Transform service into revenue

Create customer experiences that boost loyalty, increase conversion rates, and drive long-term value. Better experiences build better business outcomes. 

Omnichannel Made Simple

Connect every customer touchpoint

Meet customers where they are with seamless engagement across phone, email, WhatsApp, webchat, and social media. No more channel silos or lost context.

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see maxcontact in action

Customer testimonials

"From an efficiency perspective, we’ve definitely seen around twenty five to thirty percent uplift, just from utilising the MaxContact platform."

Andrew Dent
Operations Director, Connectivity CX

"Our revenue has at least tripled since using MaxContact, we were doing around 250 deals per month, now we've managed to achieve 1000 deals in a month - which is record breaking for any WorldPay partner."

John Wigglesworth
Head of Governance, Risk & Compliance, The Redwood Group

"MaxContact's support team is fantastic. They held our hand all the way through and made sure that we're happy with everything and helped us build the custom reports we needed."

Karl Burke
Contact Centre Manager, Honey Group

“From the outset, MaxContact understood what we wanted. They listened to what our concerns were and what we wanted the project to deliver for us”

Kelly Read
Assistant Team Manager, Dudley Council

"With MaxContact's conversation analytics, we can proactively support our agents and maintain complete oversight, so we never miss a critical moment or insight."

Sarah Franks
Call Centre Manager, ICX

Performance Guaranteed. Results Delivered.

With 20+ years of expertise and 500+ successful deployments, we know our platforms deliver results. We're so confident, we'll guarantee your performance improvement through the MaxContact Performance Promise, or you walk away.

Book a call to find out more about MaxContact's Performance Promise.

Enhance your customer service

Real people, real results

Dudley Council implemented MaxContact’s dialler solution, transforming their rental income collection process. The integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

Dudley Council
View Case Study

Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

Compare My Insurance
View Case Study

See MaxContact in action

Experience how MaxContact transforms customer interactions across every channel with AI-powered insights and automation.