Free Template: Build a Business Case for Conversation Analytics
This guide provides the frameworks and financial evidence you need to secure budget approval for Conversation Analytics that handle routine enquiries at scale.
Key sections
- Understanding AI Voice Agents Clear explanation of how modern AI voice agents work, what they can and cannot handle, and where they deliver maximum impact.
- ROI Calculation Framework Step-by-step methodology for calculating cost savings from automation, including agent time freed, after-hours coverage, and scalability benefits.
- Implementation Strategy Phased deployment approach that demonstrates value quickly while building toward comprehensive automation across routine interactions.