Dial smarter. [Connect more.]
Convert with compliance built-in.
MaxContact's UK-built auto dialler powers outbound teams with predictive, progressive, and preview dialling - all on one platform, Ofcom-compliant, with concurrent licensing that scales with your business, not your headcount.
- 2–3× agent talk time vs manual dialling
- Increase connect rates and your outbound performance
- Ofcom & PECR compliant - 0% abandonment target and AMD built in
- Concurrent licensing - pay for what you use, not every seat
- Outcomes guaranteed with the MaxContact Performance Promise
4.6★ on G2 reviews
4.7★ on Capterra reviews
Improve your outbound performance
Live demo with a UK contact centre specialist.
Test Mode
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Your TEAM are [dialling more.]
BUT ARE [connecting less.]
Manual dialling burns hours every shift. Carrier and handset spam filters can quietly kill the calls that do make it out. Maximising the ability of your team is crucial, so every conversation has the best chance of success.
of agent time lost to manual dialling, voicemails, and disconnected numbers - every user, every campaign.
of UK consumers, always or often screen calls from unrecognised numbers. Contact strategies help you overcome these challenges.
Source: MaxContact Voice of Consumer Research, 2026.
connect rate uplift after Redwood Group moved from manual dialling to MaxContact.
Carriers are labelling your calls
UK mobile carriers (EE, O2, Three, Vodafone) are flagging more outbound numbers than ever. Once a number's labelled "Spam Likely" or "Scam Likely", connect rates collapse - even with the right person on the other end.
Call screening built into every phone
iOS Silence Unknown Callers. Google Pixel Call Screen. A growing chunk of your prospects' phones now intercept unknown numbers before they ever ring - and that share is growing every year.
Stricter UK regulation, bigger fines
Ofcom requires UK predictive diallers to target a 0% abandonment rate, and enforcement is tightening. The maximum PECR fines are £17.5M or 4% of global turnover. The cost of getting it wrong has gone up materially.
Built for outbound, the way it actually works now.
MaxContact gives your team the tools to handle objections better, the data to see which campaigns and contact strategies are actually landing, and compliance controls that keep you on the right side of Ofcom and PECR - without throttling performance.
- Call insights to surface what works on live calls
- Time-of-day contact strategy by segment
- Real-time abandonment & PECR enforcement
- Connection analytics by CLI, time and segment
- Support for branded CLI and CLI management
ARE YOU leaving [conversations] on the table?
Most teams aren't starting from zero - they're working with technology that wasn't built for outbound at scale. Here's what challenges we help you solve.
Spreadsheets, CRM exports, and unintelligent dialling tech
Without retry logic, segmentation, contact strategy, or outcome capture, every list you load is bleeding value the moment your team starts working on it.
The hidden cost of ineffective data
- No retry logic - leads called once, missed, never tried at a better time
- No segmentation - best leads buried under cold ones.
- No skills-based routing - wrong person, wrong outreach
- No outcome capture - why a call failed isn't logged, so you can't learn what works
- No audit trail - if Ofcom asks, you can't prove how you contacted anyone
average cost per qualified UK B2C contact record - even higher in regulated verticals
Click-to-Dial inside your CRM
Salesforce Lightning Dialer, HubSpot calling, native CRM call buttons.
Fine for low-volume sales. Falls apart at scale. Agents click, wait for dial tone, hit voicemail, click again. No pacing, no AMD, no compliance.
What you're missing
- 2-3× more talk time
- Ofcom-compliant pacing
- Predictive dialling with AMD
Inbound-first contact centre tools
Generic CCaaS platforms with an outbound bolt-on.
Built for service queues, not sales floors. Outbound exists but features and functionality are shallow, and priced per named sea.
What you're missing
- UK OFCOM config
- All 3 dialling modes, blended campaigns
- Concurrent licensing
UCaaS or business phone system
Microsoft Teams Phone, RingCentral, 8x8, on-prem PBX.
Great for internal calls and basic business voice. No campaign management, list segmentation, AMD, agent scripting.
What you're missing
- Comprehensive reporting
- Agent scripting and performance insights
- Better business outcomes
We don't sell software.
[We sell outcomes.]
Every MaxContact engagement comes with a Performance Promise. We agree the metric that matters most to you - connect rate, talk time, cost-per-contact, conversions per agent - and we commit to a measurable uplift inside an agreed window.
If we don't deliver against the agreed KPI, we make it right.
Agree the metric
You choose the KPI that matters most to your business - not one we pick for you.
Baseline and target outcomes
We measure where you are today, agree the uplift target, and commit to the timeframe.
Deploy and measure
We go live, we track, we report transparently against the agreed baseline. No moving goalposts.
Hit the target - or we make it right
If we don't deliver against the agreed KPI, we work to make it right. No moving goalposts, no fine print.
[Slots into your stack.] CRM, payments, comms.
Native CRM and collections platform integrations, PCI-compliant payment capture without breaking call flow, and an open API for everything else - most integrations live in days, not weeks.
- Native CRM sync
- Integrated PCI Payments - capture mid-call without compliance breaks
- Major UK collections platform integrations
- Open API for custom integrations
“The team at MaxContact are friendly and no ideas feel off limits when it comes to new features. You have the freedom to share ideas and be creative, and if something is possible, it feels like it will genuinely be explored.”
FROM AUTO DIALLING TO [AI DIALLING.]
MaxContact's full Auto Dialler suite is built for UK contact centres running 10 or more agents - teams where compliance, campaign management, and concurrent licensing economics start to matter.
If you're smaller than that, you're not the wrong customer - you just need the right product.
MaxContact Auto Dialler
Predictive, progressive, and preview dialling on one platform. UK-built compliance. Concurrent licensing. Performance Promise on commercial outcomes.
Right for you if
- You run 10+ agents (sales, collections, service)
- You're scaling outbound volume meaningfully
- Ofcom / PECR compliance is a real concern
- You want a UK partner, not US support
MaxContact AI Agents
AI voice agents that handle outbound calling, qualification, and follow-up without a human team. Built for teams who need outbound volume but don't have ten agents to dial.
Right for you if
- You're a smaller team or founder
- You need outbound scale without headcount
- Lead qualification, follow-ups, collections reminders
- You want AI doing the dialling, not agents
See MaxContact's AUTO DIALLER IN ACTION
Live demo with a UK contact centre specialist. We'll show you the platform on your campaign type and your compliance setup, tailored to your business requirements.
