Fee Policy

Service Price
Replication Database £250pm
Additional Lines £1.10 each pm
Additional DDI’s £1.10 each pm
Local and national (outside bundle rate) 1.05 ppm
Mobile (outside bundle rate) 2.75ppm
SMS (outside bundle rate or sent via IVR) 6p/SMS****
SMS Long Number £25 per number pm
Advanced Text To Speech £20/million characters
Professional Service Level 1 £895 per day
Professional Service Level 2 £1,195 per day

**** Single SMS message template may incur multiple SMS charges dependent on the length of the message and characters used in accordance with industry protocol (160 character limit per SMS)

Bundle Usage

Only if Stated using a Bundled Minutes Deal. Outbound and Inbound minutes are included in the monthly rental but are subject to Reasonable Business Usage (see contract).

Inclusive minutes only apply to mobile bands FM1-FM6 (Vodafone, O2, EE, and Three) and local and national rates ONLY. All other call charges will be charged at our standard rates (above). Should Reasonable Business Usage be exceeded the above rates also apply.