4.9★ on G2 reviews
4.7★ on Capterra reviews
Triple your contact rates with every dial
Predictable outbound revenue starts here. No answer machines. No wasted dials. Just live calls, prioritised by value - handled automatically.
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Bigger targets to hit?
Answer Machines Eating Your Day
Your agents deserve live conversations - not voicemail after voicemail.
No Answers Killing Your Momentum
Dead air demoralises teams. Low contact rates hit harder than missed targets.
Agents Cherry Picking Contacts
Your data strategy shouldn't depend on who your agents feel like calling.
Agents Cherry Picking Contacts
One platform to fix it all...
Smart Campaign Setup
Build Outbound campaigns in minutes, assing your top performers, and let intelligent targetting do the rest. More conversations with the right people. Increase your contact rates by 200-300%.
Answer Machine Detection
Our AMD automatically filters out answer machines before they reach your agents - so your team only talk when there's a real person on the line. With a 90% success rate detecting answer machines, MaxContact will reduce wasted time on voicemail and no-answers by up to 40%
Predictive Dialling
Predictive dialling automatically manages call pacing and only connects agents when a live call is ready. no idle time, no cherry-picking, no dead air. This helps you achieve 4+ hours of talk time per agent, per day.
Every target hit. Here's how.
More calls. Zero drops. Full compliance.
MaxContact gives you three dialler modes - predictive, progressive, and preview - so you always have the right approach for the right campaign. Our Dropless Algorithm keeps abandoned call rates at 0%, so you stay on the right side of Ofcom without sacrificing performance. Switch between modes as your campaign demands, without losing a beat.
Right lead. Right agent. Right now.
Contact Prioritisation ensures your agents always see the best-fit records first - like highest value or most likely to convert. Pair that with outbound skills-based routing and your top performers are automatically matched to the contacts they're most likely to win. No cherry-picking. No wasted conversations.
Everything your agents need. One screen.
Contact Hub removes distractions so agents can focus on what matters. Script, CRM data, customer history, and context - all in a single pane of glass. Drag-and-drop scripting means you can update talk tracks quickly, train on the go, and keep every agent consistent, whether they've been on the floor for a week or a year.
No lead left behind.
Missed conversations don't have to cost you. MaxContact's Callback Manager keeps every follow-up tracked, assigned, and actioned - so nothing slips through. And when a call ends, automated post-call SMS or email keeps the conversation warm, without adding a single task to your agents' plates.
First to call. First to win.
Research shows that contacting a new prospect within five minutes can achieve conversion rates of up to 70%. Wait an hour, and it can drop to 20%. MaxContact's Priority Dialling automatically pulls new inbound leads straight into your outbound queue and calls them within 30 seconds - before the moment goes cold.
Stop Missing Calls.
Start Closing Deals.
Find out in 30 minutes why 8,000+ agents have already made the switch
Calculate Your ROI
£72,500
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Analysis
Why Teams Keep Choosing Us
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"Previously we were working with an enterprise level 'big 5' contact centre provider. Working with MaxContact has been a completely different experience. MaxContact's staff are experienced in technology, compliance, security and the industry as a whole. Support is no longer a battle, we speak to them regularly and they attend site whenever needed."
"We have such a strong working relationship with MaxContact, they are always there should we need anything. They are our preferred supplier having worked together for over four years and using more than five other solutions. We can honestly say we have made the right choice with MaxContact."
"Everyone says they've got your best interests at heart. Compared to the previous people we worked with, MaxContact have more of a desire to understand our business and therefore drive action that will impact change."
Integration with IT systems
MaxContact integrates seamlessly with your existing CRM, telephony, and business systems. Our platform works alongside your current infrastructure, ensuring smooth implementation and maximum value from day one.
FREQUENTLY ASKED QUESTIONS
Get answers to common questions about MaxContact's outbound dialling platform and how it can transform your contact centre operations.
Yes, MaxContact supports all types of outbound campaigns - sales, collections, customer service, retention, and compliance calls. Our flexible platform adapts to different campaign requirements whilst maintaining consistent performance and compliance standards.
Our AI analyses agent’s performance, objection handling effectiveness, and campaign success metrics to provide you with conversation insights that improve conversion rates and customer experience.
MaxContact provides comprehensive training for all users, from agents to managers. Our UK-based support team offers implementation guidance, ongoing training programmes, and 5-star rated customer support to ensure your success.
Predictive dialling eliminates agent idle time by automatically managing call pacing and connecting agents only when customers answer. This can increase talk time by 4+ hours per day and reduce wasted time on busy signals, voicemail, and no-answers by up to 40%.
Yes, MaxContact integrates with all leading CRM platforms and telephony providers. Our integration team ensures seamless connectivity with your existing infrastructure, typically completing integrations within 2-4 weeks.
Absolutely. MaxContact includes built-in compliance controls for FCA, Ofcom, and TPS regulations. Our platform provides comprehensive audit trails, automated consent management, and real-time monitoring to ensure your outbound operations stay compliant.
Most clients see immediate improvements in contact rates and agent productivitywithin the first week. Significant performance gains - like the 400% increase inproductivity when moving from manual to automated dialling - typically occurring as soon as you start using MaxContact.