4.9★ on G2 reviews
4.7★ on Capterra reviews
Conversations that convert.
MaxContact's AI-powered outbound engagement software helps your contact centre reach more customers, faster. Drive predictable revenue, reduce idle time, and stay compliant.
Trusted by great businesses
4.9★ on G2 reviews
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4.7★ on Capterra reviews
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"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."
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"The MaxContact customer engagement platform allows us to provide a cost-effective, reliable omnichannel service to our clients"
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
Built for high-performing revenue generating teams
Give your team the power to turn conversations into outcomes. With AI automation, smart targeting, and in-moment coaching that drive predictable, scalable revenue.
Scale with confidence, not compromise
Handle more with less - without losing the human touch. AI does the heavy lifting whilst your team focuses on high-impact conversations that drive results.
SIMPLE TO USE
POWERFUL when YOU NEED IT
MaxContact's outbound platform is built for results. Easy enough for any agent to master, powerful enough to transform your contact centre performance.
More ways to connect, convert and scale.
Blended Voice
Handle inbound and outbound calls from one platform without switching systems.
Digital Channels
Reach customers across SMS, WhatsApp, email and webchat from one unified platform.
Conversation Analytics
Transform every conversation into actionable insights with AI-powered conversation intelligence and coaching.
AI Agent
AI-powered voice agents handle sales, collections and service conversations naturally, 24/7
Reporting
Real-time dashboards and 30+ reports deliver the insights you need to drive performance.
Delivered with expertise. Results guaranteed.
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Delivered with expertise. Results guaranteed.
Integration with IT systems
MaxContact integrates seamlessly with your existing CRM, telephony, and business systems. Our platform works alongside your current infrastructure, ensuring smooth implementation and maximum value from day one.
Trusted by many
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"Previously we were working with an enterprise level 'big 5' contact centre provider. Working with MaxContact has been a completely different experience. MaxContact's staff are experienced in technology, compliance, security and the industry as a whole. Support is no longer a battle, we speak to them regularly and they attend site whenever needed."
"We have such a strong working relationship with MaxContact, they are always there should we need anything. They are our preferred supplier having worked together for over four years and using more than five other solutions. We can honestly say we have made the right choice with MaxContact."
"Everyone says they've got your best interests at heart. Compared to the previous people we worked with, MaxContact have more of a desire to understand our business and therefore drive action that will impact change."
FREQUENTLY ASKED QUESTIONS
Get answers to common questions about MaxContact's outbound dialling platform and how it can transform your contact centre operations.
Yes, MaxContact supports all types of outbound campaigns - sales, collections, customer service, retention, and compliance calls. Our flexible platform adapts to different campaign requirements whilst maintaining consistent performance and compliance standards.
Our AI analyses agent’s performance, objection handling effectiveness, and campaign success metrics to provide you with conversation insights that improve conversion rates and customer experience.
MaxContact provides comprehensive training for all users, from agents to managers. Our UK-based support team offers implementation guidance, ongoing training programmes, and 5-star rated customer support to ensure your success.
Predictive dialling eliminates agent idle time by automatically managing call pacing and connecting agents only when customers answer. This can increase talk time by 4+ hours per day and reduce wasted time on busy signals, voicemail, and no-answers by up to 40%.
Yes, MaxContact integrates with all leading CRM platforms and telephony providers. Our integration team ensures seamless connectivity with your existing infrastructure, typically completing integrations within 2-4 weeks.
Absolutely. MaxContact includes built-in compliance controls for FCA, Ofcom, and TPS regulations. Our platform provides comprehensive audit trails, automated consent management, and real-time monitoring to ensure your outbound operations stay compliant.
Most clients see immediate improvements in contact rates and agent productivitywithin the first week. Significant performance gains - like the 400% increase inproductivity when moving from manual to automated dialling - typically occurring as soon as you start using MaxContact.
Ready to power outbound growth?
MaxContact helps high-performing teams scale smarter, connect faster, and deliver results that stick.
