Industries

How MaxContact can help you get ahead in your sector

- BPO

- Public Sector

- Tech & Telecoms

- Financial Services

- Utilities

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Sales

- Debt Resolution

- Customer Service

- Employee Experience

BPO Industry Pulse Report

Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Consumer Insights Report

Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.

AI-powered customer engagement platform 

Turn conversations into outcomes with intelligent targeting, automated dialling, and AI automation.

Transform every interaction into a value-creating moment with omnichannel engagement. AI agents handle routine tasks while your team focuses on high-impact customer conversations. 

Handle more with less without losing the human touch. From automated dialling to AI call summaries, MaxContact automates the heavy lifting so your team can scale performance predictably. 

Make performance scalable with conversation insights that eliminate guesswork from coaching and turn every customer conversation into actionable intelligence.   

“MaxContact allows us to provide a cost-effective, reliable, quality service to our clients”

As a leading Business Process Outsourcing (BPO) provider, Marston Holdings transformed their service delivery by implementing MaxContact’s versatile contact centre solution.

It’s enabled them to efficiently manage diverse communication channels for their clients, reduce customer wait times, and support their UK-wide operations while handling approximately 900,000 annual contacts.

Giving You Results to Shout About

500%

Increase in productivity utilising the MaxContact dialler

25%

Reduction in handling time to increase agent efficiency

67%

Reduction in time spent onboarding new campaigns for BPOs