Evaluating Speech Analytics: Buying Guide
This guide provides the frameworks and evidence you need to secure budget approval and demonstrate ROI from speech analytics investment.
Key sections
- Building the Business Case Framework for quantifying current costs and projecting returns from conversational analytics implementation.
- Proven ROI Metrics Real-world data showing cost savings, efficiency gains, and revenue impact from organisations using speech analytics.
- Implementation Roadmap Phased deployment approach that demonstrates quick wins while building comprehensive analytics capabilities.