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real businesses, real solutions, Maximum Impact

Find out how our innovative partners work with MaxContact to improve customer engagement and grow their businesses.

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client stories

Discover how organisations across industries are transforming customer engagement with MaxContact. From boosting productivity to delivering exceptional experiences, these stories showcase the measurable results and lasting impact our platform creates - powered by AI, backed by people who care.

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Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

Compare My Insurance
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As a leading Business Process Outsourcing (BPO) provider, Marston Holdings transformed their service delivery by implementing MaxContact’s versatile contact centre solution.

Marston Holdings
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Dudley Council implemented MaxContact’s dialler solution, transforming their rental income collection process. The integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

Dudley Council
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Case Study

Marston Holdings: Omnichannel BPO Innovation

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Redwood Group Triples Revenue with Automated Dialling
30%

increase in productivity since utilising MaxContact's AI Agent.

10%

increase in contact rates.

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InDebted: 30% Productivity Gain with MaxContact
30%

increase in productivity since utilising MaxContact's AI Agent.

10%

increase in contact rates.

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STA International: +10% Contact rate, +6% Productivity
30%

increase in productivity since utilising MaxContact's AI Agent.

10%

increase in contact rates.

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Utilities
Utilita’s secure growth solution with our Cloud Dialler

Utilita is the only energy company created to help households use and waste less energy – meaning they’re good for your pocket and planet. Utilita uses MaxContact to support their continued growth and help deliver exceptional customer experience.

Utilities
Sales
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Utilita is the only energy company created to help households use and waste less energy – meaning they’re good for your pocket and planet. Utilita uses MaxContact to support their continued growth and help deliver exceptional customer experience.

Utilita was using an on-premise dialler solution for several years which initially worked well but, over time could no longer keep pace and became problematic. Issues included a frozen software release with no new features or bug fixes, a lack of hardware resilience, a bespoke configuration that demanded technical knowledge to manage and multi-site functionality that was extremely difficult to implement.

Sales
Kandoo Car Credit: Better Call Handling & Growth

Kandoo Car Credit replaced manual processes with MaxContact’s contact centre solution, enabling them to scale their team by 146% and handle over 2,000 daily calls, while providing an enhanced customer experience.

Sales
Sales
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Kandoo Car Credit transformed their customer service and operational efficiency by replacing manual processes with MaxContact’s comprehensive contact centre solution, enabling them to scale their team by 146% and handle over 2,000 daily calls, while providing an enhanced customer experience.

Kandoo Car Credit is a car finance broker based in Salford, UK. They provide a comprehensive 360° service, acting as a complete end-to-end solution for customers seeking car finance.

Beyond just arranging finance, Kandoo finds suitable vehicles, conducts thorough background checks, and manages the entire purchase process.

Working exclusively with FCA-approved dealers across the UK who meet strict quality criteria, Kandoo ensures a seamless, hassle-free experience for their customers.

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