4.9★ on G2 reviews
4.7★ on Capterra reviews
AI-POWERED CUSTOMER ENGAGEMENT PLATFORM
Turn every customer interaction into a revenue-driving opportunity with MaxContact’s all-in-one customer engagement suite.
Trusted by thousands of users
4.9★ on G2 reviews
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4.7★ on Capterra reviews
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"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
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"The relationship we have with MaxContact, their own commitment to innovation and the fact that, through regular reviews, they're aware of what we want to do as a business, has helped technology become a point of difference for us."
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"The MaxContact customer engagement platform allows us to provide a cost-effective, reliable omnichannel service to our clients"
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TURN CONVERSATIONS INTO A COMPETITIVE ADVANTAGE
Performance that scales, outcomes you can measure
AI handles routine tasks, predictive dialling maximises talk time, and intelligent targeting helps your agents perform at their best.
Proven success across industries
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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”
"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."
"Ultimately, the platform represents another symptomatic diagnostic tool to be used by clinicians to deliver the best possible care"
The MaxContact Products
AI-powered customer engagement technology that helps turn every conversation into a commercial outcome. From contact centre software to autonomous AI agents, MaxContact helps you connect smarter, perform better, and scale faster.
AI Solutions
From intelligent call summaries to conversational AI agents, we help you scale efficiently without losing the human touch.
maxcontact's
AI Agents
Purpose-built AI agents that integrate seamlessly with any contact centre platform. Deploy individually or together to automate routine tasks while your team focuses on complex interactions. Works with your existing technology stack.
AI That Works For Your Business
Handle More With Less
AI automation manages routine interactions and tasks, freeing your team to focus on high-value conversations that drive results.
Contact Centre Expertise Meets AI
Purpose-built AI solutions designed by contact centre specialists who understand your operational challenges and business goals.
Performance That Scales
AI-powered insights and automation help your agents convert more leads, coach with precision, and deliver consistent results across every campaign.
exceptional support & software
AI-powered customer engagement software, backed by people who care. Our UK-based experts work alongside you to transform how you connect with customers and drive real results.
Hear from our clients
See how MaxContact helps ambitious businesses scale operations, improve performance and deliver exceptional customer experience.
CONNECT YOUR EXISTING TECH STACK
Our Integration Marketplace connects your contact centre applications seamlessly. Unlock efficiencies that drive your business forward.
Performance Guaranteed. Results Delivered.
With 20+ years of expertise and 500+ successful deployments, we know our platforms deliver results. We're so confident, we'll guarantee your performance improvement through the MaxContact Performance Promise, or you walk away.
Book a call to find out more about MaxContact's Performance Promise.
Insights to maximise your success
Playbook for Deploying AI Voice Agents in Debt Collection
This guide shows you exactly how to deploy AI agents in collections using a three-phase, risk-adjusted approach. Efficiency is maximised whilst preserving the human relationships that drive long-term recovery success.
AI vs Automation: How Can Contact Centres Get it Right?
We explore the crucial distinctions between AI and automation and how contact centres can strategically implement to close more deals and collect more debt.
The Voice of the UK Consumer: What Customers Really Want from Contact Centres
This report shares our key findings and practical recommendations, and is designed to help you align technology and empathy to deliver excellence for the modern customer.
READY TO TRANSFORM YOUR RESULTS?
See how MaxContact's AI-powered platform helps ambitious businesses turn conversations into growth. Book your personalised demo today.
