4.9★ on G2 reviews

4.7★ on Capterra reviews

AI-POWERED CUSTOMER ENGAGEMENT PLATFORM

Turn every customer interaction into a revenue-driving opportunity with MaxContact’s all-in-one customer engagement suite.

Trusted by thousands of users

4.9★ on G2 reviews

4.7★ on Capterra reviews

Case study
Gareth Morgan

"The MaxContact solution gives our teams the freedom to carry out their roles and flexibility to work securely in and out of the office, which has increased job satisfaction."

Case study
Kelly Read

“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”

Case study
Brian Roscoe

"The relationship we have with MaxContact, their own commitment to innovation and the fact that, through regular reviews, they're aware of what we want to do as a business, has helped technology become a point of difference for us."

Case study
Craig Scott

"The MaxContact customer engagement platform allows us to provide a cost-effective, reliable omnichannel service to our clients"

TURN CONVERSATIONS INTO A COMPETITIVE ADVANTAGE

Performance that scales, outcomes you can measure

AI handles routine tasks, predictive dialling maximises talk time, and intelligent targeting helps your agents perform at their best.

Proven success across industries

REVIEW

“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”

REVIEW

"Handling over 2,000 daily calls while providing an enhanced customer experience through intelligent automation and skilled team focus."

REVIEW

"Ultimately, the platform represents another symptomatic diagnostic tool to be used by clinicians to deliver the best possible care"

Roi
40%
Increase in customer talk time
Roi
28%
AI agent conversation resolution rate
Roi
2x
Increase in conversations assessed at Honey
CUSTOMER ENGAGEMENT TECHNOLOGY

The MaxContact 
Products

AI-powered customer engagement technology that helps turn every conversation into a commercial outcome. From contact centre software to autonomous AI agents, MaxContact helps you connect smarter, perform better, and scale faster.

Connect

Predictive dialling, intelligent targeting, and agent coaching that turn conversations into revenue.

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Engage

Complete omnichannel engagement that transforms customer experience into business value.

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ai

AI Solutions

From intelligent call summaries to conversational AI agents, we help you scale efficiently without losing the human touch.

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maxcontact's

AI Agents

Purpose-built AI agents that integrate seamlessly with any contact centre platform. Deploy individually or together to automate routine tasks while your team focuses on complex interactions. Works with your existing technology stack.

AI That Works For
Your Business

Handle More With Less

AI automation manages routine interactions and tasks, freeing your team to focus on high-value conversations that drive results.

Contact Centre Expertise Meets AI

Purpose-built AI solutions designed by contact centre specialists who understand your operational challenges and business goals.

Performance That Scales

AI-powered insights and automation help your agents convert more leads, coach with precision, and deliver consistent results across every campaign.

Stats to back it up

exceptional support & software

AI-powered customer engagement software, backed by people who care. Our UK-based experts work alongside you to transform how you connect with customers and drive real results.

96%
Customer satisfaction with our UK-based support team.
500+
Over 500 deployments with contact centre expertise.
97%
Support tickets resolved within SLA.
99.99%
Maximum platform uptime.
Case Studies

Hear from our clients

See how MaxContact helps ambitious businesses scale operations, improve performance and deliver exceptional customer experience.

As a leading Business Process Outsourcing (BPO) provider, Marston Holdings transformed their service delivery by implementing MaxContact’s versatile contact centre solution.

Marston Holdings
View Case Study

Dudley Council implemented MaxContact’s dialler solution, transforming their rental income collection process. The integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

Dudley Council
View Case Study

Commercial insurance services provider, Compare My Insurance, were frustrated by their previous system which meant they weren’t dealing with customers efficiently and were missing out on opportunities. MaxContact’s solution has provided stability and reliability, boosting contact rates and efficiencies.

Compare My Insurance
View Case Study
Simple integration

CONNECT YOUR EXISTING TECH STACK

Our Integration Marketplace connects your contact centre applications seamlessly. Unlock efficiencies that drive your business forward.

Performance Guaranteed. Results Delivered.

With 20+ years of expertise and 500+ successful deployments, we know our platforms deliver results. We're so confident, we'll guarantee your performance improvement through the MaxContact Performance Promise, or you walk away.

Book a call to find out more about MaxContact's Performance Promise.

Knowledge and resources hub

Insights to maximise your success

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Blog
Playbook for Deploying AI Voice Agents in Debt Collection

This guide shows you exactly how to deploy AI agents in collections using a three-phase, risk-adjusted approach. Efficiency is maximised whilst preserving the human relationships that drive long-term recovery success.

Webinar

AI vs Automation: How Can Contact Centres Get it Right?

We explore the crucial distinctions between AI and automation and how contact centres can strategically implement to close more deals and collect more debt.

Download

The Voice of the UK Consumer: What Customers Really Want from Contact Centres

This report shares our key findings and practical recommendations, and is designed to help you align technology and empathy to deliver excellence for the modern customer.

READY TO TRANSFORM YOUR RESULTS?

See how MaxContact's AI-powered platform helps ambitious businesses turn conversations into growth. Book your personalised demo today.