All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
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Let your highly skilled teams handle customer conversations happening on social media for a better experience.
81% of people Facebook message businesses to ask about products or services
of respondents Facebook message businesses for support
of respondents Facebook message business to make a purchase
Facebook Messenger with MaxContact
Create partially automated and manual experiences
Set-up automated welcome messages, quick responses, use scripts to automate conversations or let your teams craft personalised messaging for the customer and situation.
Meet customer expectations every time
Send receipts, delivery info, and other follow up information to people related to a confirmed event or a transaction.
Automate messaging and FAQs
Provide customers with immediate answers to common questions and free up your team for more complicated tasks.
How can handling Facebook Messenger in MaxContact help you?
Once your account is Facebook verified, we can help you connect your Facebook Messenger account into your MaxContact platform so that you can handle this channel like any other. And don’t worry, when using Facebook Messenger connected to your MaxContact platform, no one will need to access your business Facebook account. We help you set-up message templates, SLA and your teams that will be handling your Facebook messages.
For more in-depth information about our omnichannel communications, download our brochure.
Download Omnichannel customer engagement brochure
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Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.
Supported
100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.
Ready for a customised demo for you and your organisation? Get in touch.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
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