All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
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Connect with your customers in the best way for them
Have two-way WhatsApp conversations with your customers whether it’s to help close a sale or solve a problem.
million WhatsApp users in the UK in 2021
of WhatsApp users in Great Britain admitted to using this service every day
Source: Statistia
Communicate using WhatsApp with MaxContact
Efficient communication – for you and your customer
80% of adults believe messaging a business on WhatsApp offers convenience. With MaxContact you can speak to your customers on WhatsApp all within one platform.
Meet customer expectations every time
Define your response times for responding to your WhatsApp messages and ensure your teams are meeting SLAs.
Send relevant and timely messaging
Send customers notifications, whether that’s for a delivery notice or a payment reminder, you can build WhatsApp messaging into your customer journey and workflows.
How can WhatsApp from MaxContact help you?
Continue sales conversations
Respond quickly and efficiently to sales enquiries with message templates and quick responses. So, your customers get the information they need – quickly.
Secure messaging for debt resolution
Send secure encrypted messages about customer balances, outstanding payments or to encourage payment of bills.
Efficient customer service
Respond to customers quickly and efficiently. Quick replies let you save and reuse messages you frequently send so you can easily answer common questions quickly.
How does WhatsApp for Business work using MaxContact?
Setting up WhatsApp for business is simple. You create your business account with your logo, business bio and contact details. Once your account is business verified, we help you set up message templates, SLAs and your teams that handle interactions like any other communication channel within your MaxContact platform.
Download MaxContact’s Omnichannel brochure
For more in-depth information about our omnichannel communications, download our brochure.
Download Omnichannel customer engagement brochure
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