Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

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Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

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Our products > Features > WhatsApp

Connect with your customers in the best way for them

Have two-way WhatsApp conversations with your customers whether it’s to help close a sale or solve a problem.

million WhatsApp users in the UK in 2021

of WhatsApp users in Great Britain admitted to using this service every day

Source: Statistia

Communicate using WhatsApp with MaxContact

Efficient communication – for you and your customer

80% of adults believe messaging a business on WhatsApp offers convenience. With MaxContact you can speak to your customers on WhatsApp all within one platform. 

Meet customer expectations every time

Define your response times for responding to your WhatsApp messages and ensure your teams are meeting SLAs. 

Send relevant and timely messaging

Send customers notifications, whether that’s for a delivery notice or a payment reminder, you can build WhatsApp messaging into your customer journey and workflows.     

How can WhatsApp from MaxContact help you?

How does WhatsApp for Business work using MaxContact?

Setting up WhatsApp for business is simple. You create your business account with your logo, business bio and contact details. Once your account is business verified, we help you set up message templates, SLAs and your teams that handle interactions like any other communication channel within your MaxContact platform.

Download MaxContact’s 
Omnichannel brochure

For more in-depth information about our omnichannel communications, download our brochure.

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.


100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

See MaxContact in action

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