All your communication channels in one place


Reach more people and Improve efficiency of outbound communication teams


Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce


Ready to evolve your communications?

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BPO Industries

A platform tailored to you, to help you win and retain business


Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions


Drive efficiency with automation and omnichannel


Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform


Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy


The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy


Flexible UCaaS solutions for your entire business


Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

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The latest contact centre technology news and insights

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What clients say about working with MaxContact

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How MaxContact can help your business

About Us

Us, our team and how we do things differently


Our Platform > Telephony

A complete telephony solution

When it comes to your communications solution with MaxContact, you’ve got options.

UCaaS & CCaaS

If you’re struggling with legacy tech that’s difficult to manage or inflexible infrastructure, we can help. IT teams love MaxContact’s customer engagement platform, it’s easy to manage and integrates seamlessly with our UCaaS solution.

Have you got the back office covered?

So you need a customer engagement platform for particular teams or individuals but you’ve already got existing telephony in place and the ‘back office’ teams to go with it? No problem!

With MaxContact, your customer-facing teams gain all the benefits of our leading customer engagement platform, using it’s dedicated telephony infrastructure.

Our platform can also be integrated with your existing communications solution for seamless internal calls and an easy user experience.

UCaaS from MaxContact

Bring it all together. Feed your customer engagement, telephony, PBX, Microsoft Teams, messaging and meetings into one connected platform that makes life easy for your users and for those responsible for managing your communications solution. We’ll work with you to design your solution and plan the migration to the new platform.

Easy management

You never have to fork out for expensive professional services again. Your IT teams can easily manage your entire telephony infrastructure within one portal with MaxContact. Handle your PBX IT and the back-end office in an easy platform.

PBX you control

Sophisticated, affordable, flexible and secure, with cloud PBX you can set up a new PBX in hours, not weeks. Modular building blocks make it easy for admins to create, change and delete PBX services themselves, reducing the need for experts.

Softphone for phone-free calls

With one app for web, mobile and desktop – you have a simple, unified home for all your communication.

SIP connection

Reduce costs and connect any SIP device, quickly and reliably.

The best call quality

We know how much call quality matters to you and your customers. We use the best call carriers, optimised for customer engagement platforms that can handle large volumes of calls without compromising on quality.

Want to know more?

Download our UCaaS brochure now.

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.


100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

See MaxContact in action

Request a customised demo today.

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