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Automated Dialling
Talk the talk, scripts that win
Provide in-the-moment guidance with scripts and workflows. Create and edit conversation scripts on the fly easily with our drag and drop editor and give your teams the skills and confidence to lead winning conversations.
Conversation scripting with MaxContact
Create and edit complex conversation scripts
Ask the right questions, counter objections and lead conversations forward. Good scripts lead to great results. Create and adapt scripts for calls, webchats and email with our easy-to-use drag and drop editing tool.
Built-in data validation on calls
Create scripts that validate crucial data, whether that’s simple information like email addresses and phone numbers, or more complex information for credit checks.
Build winning workflows
Design flexible customer journeys with built-in triggers. Automatically send emails, SMS and invites and reminders for follow-up calls.
Three ways MaxContact’s conversation scripting can help you
Simplify multiple campaigns
Working on multiple campaigns at the same time can be confusing. With clear call scripting, teams always have the information they need and know the right questions to ask.
Set up sales for success
Get messaging on point, counter common objections and double down on your most persuasive facts and features.
Supercharge customer services
Delight customers with helpful, well informed support services. Use scripting to quickly get to the heart of customer challenges.
How does conversation scripting in MaxContact work?
Create clear, concise conversation scripts for your teams and let them steer better conversations. Scripts can be as straightforward or complex as you need. Use our tools to add questions, create branching paths, and integrate third-party data.
MaxContact lets you present your teams with useful in-the-moment information on one screen, so they don’t have to jump between multiple windows.
You can even make script changes on the fly, or revert to a previous version with a quick click.
Download MaxContact’s scripting brochure
Want to know how better scripting can lead to better outcomes? Download our brochure.
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