All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
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Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
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Provide in-the-moment guidance with scripts and workflows. Create and edit conversation scripts on the fly easily with our drag and drop editor and give your teams the skills and confidence to lead winning conversations.
Conversation scripting with MaxContact
Three ways MaxContact’s conversation scripting can help you
Working on multiple campaigns at the same time can be confusing. With clear call scripting, teams always have the information they need and know the right questions to ask.
Get messaging on point, counter common objections and double down on your most persuasive facts and features.
Delight customers with helpful, well informed support services. Use scripting to quickly get to the heart of customer challenges.
How does conversation scripting in MaxContact work?
Create clear, concise conversation scripts for your teams and let them steer better conversations. Scripts can be as straightforward or complex as you need. Use our tools to add questions, create branching paths, and integrate third-party data.
MaxContact lets you present your teams with useful in-the-moment information on one screen, so they don’t have to jump between multiple windows.
You can even make script changes on the fly, or revert to a previous version with a quick click.
Want to know how better scripting can lead to better outcomes? Download our brochure.
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