All your communication channels in one place
On-demand demo
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
Featured
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Provide in-the-moment guidance with scripts and workflows. Create and edit conversation scripts on the fly easily with our drag and drop editor and give your teams the skills and confidence to lead winning conversations.
Conversation scripting with MaxContact
Create and edit complex conversation scripts
Ask the right questions, counter objections and lead conversations forward. Good scripts lead to great results. Create and adapt scripts for calls, webchats and email with our easy-to-use drag and drop editing tool.
Built-in data validation on calls
Create scripts that validate crucial data, whether that’s simple information like email addresses and phone numbers, or more complex information for credit checks.
Build winning workflows
Design flexible customer journeys with built-in triggers. Automatically send emails, SMS and invites and reminders for follow-up calls.
Three ways MaxContact’s conversation scripting can help you
How does conversation scripting in MaxContact work?
Create clear, concise conversation scripts for your teams and let them steer better conversations. Scripts can be as straightforward or complex as you need. Use our tools to add questions, create branching paths, and integrate third-party data.
MaxContact lets you present your teams with useful in-the-moment information on one screen, so they don’t have to jump between multiple windows.
You can even make script changes on the fly, or revert to a previous version with a quick click.
Want to know how better scripting can lead to better outcomes? Download our brochure.
Download Inbound customer engagement brochure
To find out more about MaxContact’s inbound customer engagement tools. Fill in your details below and we’ll email you a copy right away.
Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.
Supported
100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.
Fancy a customised demo for you and your organisation?
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Everything you need to know to improve customer engagement in your business
Get free insight, research, expert interviews shared in your inbox every month.