All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
On-demand demo
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
We’re making smart conversations happen
Check for upcoming events or watch sessions on demand
Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
Featured
Automated Dialling
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Talk the talk, scripts that win
Provide in-the-moment guidance with scripts and workflows. Create and edit conversation scripts on the fly easily with our drag and drop editor and give your teams the skills and confidence to lead winning conversations.
Conversation scripting with MaxContact
Create and edit complex conversation scripts
Ask the right questions, counter objections and lead conversations forward. Good scripts lead to great results. Create and adapt scripts for calls, webchats and email with our easy-to-use drag and drop editing tool.
Built-in data validation on calls
Create scripts that validate crucial data, whether that’s simple information like email addresses and phone numbers, or more complex information for credit checks.
Build winning workflows
Design flexible customer journeys with built-in triggers. Automatically send emails, SMS and invites and reminders for follow-up calls.
Three ways MaxContact’s conversation scripting can help you
Simplify multiple campaigns
Working on multiple campaigns at the same time can be confusing. With clear call scripting, teams always have the information they need and know the right questions to ask.
Set up sales for success
Get messaging on point, counter common objections and double down on your most persuasive facts and features.
Supercharge customer services
Delight customers with helpful, well informed support services. Use scripting to quickly get to the heart of customer challenges.
How does conversation scripting in MaxContact work?
Create clear, concise conversation scripts for your teams and let them steer better conversations. Scripts can be as straightforward or complex as you need. Use our tools to add questions, create branching paths, and integrate third-party data.
MaxContact lets you present your teams with useful in-the-moment information on one screen, so they don’t have to jump between multiple windows.
You can even make script changes on the fly, or revert to a previous version with a quick click.
Download MaxContact’s scripting brochure
Want to know how better scripting can lead to better outcomes? Download our brochure.
Download Inbound customer engagement brochure
To find out more about MaxContact’s inbound customer engagement tools. Fill in your details below and we’ll email you a copy right away.
