How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
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How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
[Template] The Top 100 FAQs of Customer Service Teams
In the fast-paced world of customer service, we understand the challenges you face in delivering timely responses to your customers. The need for instant answers is more crucial than ever, as any delay can cause frustration and potentially tarnish your brand reputation.
The template includes 100 FAQs to support your customer service teams in answering those all-important questions.
You can use the template in several ways:
✓ Train your contact centre agents on everything they need to know about your business
✓ Create canned responses to use within your customer service platform
✓ Train your AI-powered chatbot and build out your user journeys