How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Speak to an Expert
Find out how to better reach your goals with MaxContact.
With years of experience, we know that one-size fits all contact centre platforms won’t help you solve your challenges.
✓ Maximise your sales revenue or collection rates by increasing contact rates by up to 300%
✓ Reduce the time spent on manual dialling with intelligent campaign data segmentation and prioritisation
✓ Never miss a sale with PCI-compliant payment options & IVRs
✓ Improve your teams performance with real-time coaching, analytics and reporting
✓ Ensure you remain secure and OFCOM compliant
Our Customers Love Us
Explore our collection of verified customer feedback, providing transparent evidence of our consistent quality and unwavering commitment to customer satisfaction.
A platform that empowers
📞Call
Advanced outbound dialling with inbound features
Capabilities:
– Outbound dialling
– Inbound calls
– Automated IVRs
– Single Sign-On
– Multifactor Authentication
📲Connect
Engage with contacts anywhere, anytime
Capabilities:
Everything in ‘Call’ plus:
– SMS
🚀Complete
Where omnichannel meets AI intelligence
Capabilities:
Everything in ‘Call’ + ‘Connect’ plus:
– Speech Transcription
– Speech Analytics