Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

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Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

The latest contact centre technology news and insights

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

A bespoke, flexible contact centre platform that helps you perform

With years of experience, we know that one-size fits all contact centre platforms won’t help you solve your challenges.

✓ Maximise your sales revenue or collection rates by increasing contact rates by up to 300%
✓ Reduce the time spent on manual dialling with intelligent campaign data segmentation and prioritisation
✓ Never miss a sale with PCI-compliant payment options and IVRs
✓ Improve your teams performance with real-time coaching, analytics and reporting
✓ Ensure you remain secure and OFCOM compliant

Book a Demo

Book a demo that’s personalised to your business, team, processes and pain points. MaxContact – built for contact centres, by contact centre experts.

In 30 minutes, you will…

See MaxContact in action

Request a demo with one of our contact centre experts today. With MaxContact, we will show you
how you can:

✓ Set up new campaigns and teams in minutes
✓ Prioritise the contact data you want to the most, at the right time
✓ Dial your contacts with our different dialling options
✓ Create and edit complex, branching logic scripts
✓ Automate post-interaction actions based on call outcomes
✓ Use Bulk SMS, one to one SMS, email and WhatsApp
✓ Balance outbound dialling with inbound contact

Request a demo