A bespoke, flexible contact centre platform that helps you perform

We have such a strong working relationship with MaxContact, they are always there should we need anything. They are our preferred supplier having, over four years, used more than five other solutions.

The speed of MaxContact is phenomenal! Especially when loading our complex and multiple scripts to our agents and reporting on key statistics across the business.

I cannot recommend MaxContact enough. The system is reliable, simple to use and packed with features that make customer engagement and reporting so easy. MaxContact stands out from other solutions; you get great customer service, and you are important to them regardless of your business' size.

Paul Taylor – Head of Telesales

Previously we were working with an enterprise level ‘big 5’ contact centre provider. Working with MaxContact has been a completely different experience. MaxContact’s staff are experienced in technology, compliance, security and the industry as a whole. Support is no longer a battle, we speak to them regularly and they attend site whenever needed.

VP, Firstsource

“The relationship and support I receive from the MaxContact team is second to none, I have rarely seen this from any supplier. I highly regard the constant improvement and introduction of features into the product. MaxContact gives us the flexibility to adapt as we need to, and that’s exactly what we want from our provider.”

Ryan Mellor, Communications Manager

We are really pleased with the overall product, the ease of use and all information being readily available at the click of a button within the reporting suite. When looking for a solution, we found that no other suppliers came close to MaxContact on ease of use and extracting key information quickly.

Paul Egan, Head of Contact Centre Operations

The MaxContact solution gives our teams the freedom to carry out their roles and the flexibility to work securely in and out of the office, which has increased job satisfaction.

Gareth Morgan, Operations and Communications Manager

The MaxContact integration with our back office system was seamless, and retraining all of our staff was really straightforward.

Mark Thomas, CEO