How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
- AI Conversation Intelligence
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Fee Policy
| Replication Database | £250pm |
| Additional Lines | £1.10 each pm |
| Additional DDI’s | £1.10 each pm |
| Local and national (outside bundle rate) | 1.05 ppm |
| Mobile (outside bundle rate) | 2.75ppm |
| SMS (outside bundle rate or sent via IVR) | 6p/SMS**** |
| SMS Long Number | £25 per number pm |
| Advanced Text To Speech | £20/million characters |
| Professional Service Level 1 | £895 per day |
| Professional Service Level 2 | £1,195 per day |
**** Single SMS message template may incur multiple SMS charges dependent on the length of the message and characters used in accordance with industry protocol (160 character limit per SMS)
Bundle Usage
Only if Stated using a Bundled Minutes Deal. Outbound and Inbound minutes are included in the monthly rental but are subject to Reasonable Business Usage (see contract).
Inclusive minutes only apply to mobile bands FM1-FM6 (Vodafone, O2, EE, and Three) and local and national rates ONLY. All other call charges will be charged at our standard rates (above). Should Reasonable Business Usage be exceeded the above rates also apply.