AI-powered customer engagement platform

MaxContact delivers faster time-to-value, superior service, and flexible integration

Drive better customer outcomes with a platform that is:

🚀 Power outbound teams – Set up campaigns in minutes with optimal contact matching

🔄 Build agent efficiency – Create scripts and automate actions with Contact Hub

🧠 AI-powered insights – Improve decisions and agent coaching with conversation data

📱 Multichannel capabilities – Manage inbound and outbound contacts across channels

📈 Business success focused – Designed to improve operations and outcomes at every level

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“We outlined what we needed to performance manage, and MaxContact delivered the insights that help us monitor our service and spot areas for improvements across our team.”

Kelly Read
Assistant Team Manager, Dudley Council
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Omnichannel

Outbound Engagement

Reach more customers, boost efficiency, and stay compliant with advanced dialling options, skill-based routing, and intelligent call timing. Manage campaigns effortlessly and connect at the perfect moment - every time.

performance & Compliance Intelligence

Unleash your team

Boost team performance, and scale customer engagement with AI-driven insights. MaxContact’s intelligent tools deliver full visibility, proactive compliance monitoring, and real-time coaching to help your teams perform at their best.

Automation & Intergration

Built to intergrate

Empower your contact centre with advanced capabilities, seamless integrations, and intelligent automation. MaxContact reduces manual processes, enhances agent performance through AI, and connects smoothly with your existing systems for effortless scalability.

Smarter Engagement Starts Here

Supercharge your customer interactions with MaxContact’s powerful, AI-driven platform—built to scale with your business, keep your data secure, and deliver results that matter.

Stats to back it up

exceptional support & software

AI-powered customer engagement software, backed by people who care. Our UK-based experts work alongside you to transform how you connect with customers and drive real results.

96%
Customer satisfaction with our UK-based support team.
500+
Over 500 deployments with contact centre expertise.
97%
Support tickets resolved within SLA.
99.9%
Maximum platform uptime.