Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

Our products > Roadmap

Making MaxContact

Product Roadmap

Over 50% of the MaxContact team are dedicated to continually developing the future of MaxContact, so whether that’s improving the current functionality, introducing new features and services or making MaxContact even easier to use – we’ve got big plans and are committed to delivering on them.

What’s coming in 2022?

We share our roadmap to indicate what is coming and when, but please note as our business, and the market changes so can our roadmap – but don’t worry, we will keep you updated every quarter.

Recently launched

For all the latest features and updates, why not take a look at our release notifications

Behind the scenes

Got an idea?

If you have any ideas or feedback on MaxContact, please let us know by filling in this form.