Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

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Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

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A community for leaders to connect and share knowledge to achieve contact centre excellence.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Outbound Brochure

If you are looking for a way to improve your customer service, increase your sales, and boost your bottom line, then you should consider downloading an outbound call center brochure.

  • Increase team efficiency with automated dialling: Automate outbound dialling in an intelligent and compliant way, with in-built Answer Machine Detection (AMD) and data prioritisation to reduce manual effort from your contact centre team.
  • Easily prioritise data for better campaign performance: Advanced data segmentation ensures your teams focus on the contacts you want, by automatically prioritising contact data based on the campaign criteria you set.
  • Integrate with existing CRM or debt collection software: Integrates seamlessly with many popular business applications. Whether it’s payments, CRM or accounting, we can ensure all of your systems are working together.

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