AI
The AI Butterfly Effect: Its Impact on CX and EX
Date: 14 Sep 2023
Time: 14:00
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Explore a treasure trove of on-demand webinars and events on all things contact centre. From optimising agent performance to leveraging AI, find the insights you need to transform your customer experiences. Dive in and empower your contact centre today!
AI
The AI Butterfly Effect: Its Impact on CX and EX
Date: 14 Sep 2023
Time: 14:00
Operational Efficiencies
How to harness innovation to improve contact strategies and drive continuous improvement
Date: 22 Jun 2023
Time: 11:00 – 11:45
Operational Efficiencies
How to reduce costs in your contact centre without compromising experience
Date: 15 Mar 2023
Time: 11:00 – 11:30
Customer Experience
Vulnerability and the cost of living crisis: How your contact centre can support customers
Date: 17 Nov 2022
Time: 11:00 – 11:45
Customer Experience
Complaint handling in your contact centre – how to reduce them and improve customer experience
Date: 07 Sep 2022
Time: 11:00 – 11:45
Debt Collection
How to create and execute the best contact strategies for easier debt resolution
Date: 12 Jul 2022
Time: 11:30 – 12:15
Employee Experience
Staff wellbeing and engagement in your contact centre: Why your business success depends on it.
Date: 16 Jun 2022
Time: 11:00 – 12:00